Platform Experience New Associate-Content Management null

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialised skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. 

Your role

You will be responsible for the following:

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will continuously deliver value to our clients while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. "Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Due to the nature of the role, the user may be frequently exposed to flashing lights or contrasting light and dark patterns.

The Content Moderation team focuses on reviewing photos, videos, and text-based content and makes judgments as to whether reviewed content is in violation of our Client's terms of service. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client's terms of service is accurately identified and flagged for action in a timely manner.

Training & development

Accenture is committed to offering opportunities to acquire new skills and strengthen their readiness to advance into new roles, such as:

• An employee is encouraged to develop one’s learning plan, based on mutually identified competency gaps, in present and aspired job career path.
• Advance your skills through state-of-the-art offerings that tie virtual learning directly back to your real-world career.

To find the details of these programs click here

Salary & benefits

The annual salary for this role can range from INR 2.0 Lakhs to INR 3.1 Lakhs (Source: AmbitionBox).  They provide the following benefits

Benefits:

• Child Care
• Employee Assistance Program
• Gymnasium
• Health Insurance
• International Relocation
• Job Training
• Soft Skill Training
• Vacation & Paid Time Off
• Work From Home

Career progression

By working with Accenture, one gains invaluable experience. Advancement is contingent on several factors including one’s performance and relationship with the supervisor or manager. One does get promoted for doing well at work and building a "dependency." There are plenty of chances to earn certifications in popular courses like AWS/Azure, etc. And the pay rises steadily throughout the year, and even more so after promotions.

Work-life balance

Work days are usually from Monday to Friday. Accenture provides a hybrid working option with flexible work timings. Balance your work and personal life with various workplace options and innovative tools that help you stay connected globally.

Culture & vibe

Accenture has a diverse and inclusive culture. Being a global organisation, the company gives an open environment to employees from different backgrounds. Overall, Accenture encourages an environment of safety, security and flexibility while maintaining the principles of honesty and integrity.

To learn more about their culture click here

About you

Here’s what they are looking for in this role:

Skillsets:

• Content Moderation
• English
• Ability to perform under pressure
• Ability to work well in a team
• Adaptable and flexible
• Agility for quick learning
• Commitment to Qualityt 

Qualifications:

• Any Graduation

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled out and submitted directly.