Branch Relationship Officer - Premium Service null

About Axis Bank

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture, and Retail Businesses. The Bank aims to build strong customer relations through smart communications technology and empowered customer care representatives.

Your role

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for,

• Providing financial solutions to customers by offering the bank’s products, providing service to existing and New-To-Bank customers in the branch, and adding new customers through referral generation activities and customer visits.
• They will be required to use their communication skills to add new customers and Cross Sell Bank products.
• As part of the daily cadence, BROs are required to engage with existing customers of the Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
• BROs are expected to process customer transactions and Service requests within a defined turnaround time (TAT) and ensure end-to-end closure.
• BROs may also be posted as tellers as per the organization’s requirements for processing cash transactions of customers.
• BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, and WhatsApp banking wherever possible

Key Responsibilities

• Offering solutions and Cross selling Bank’s retail banking and third-party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans, etc.)
• Achieve Business budgets as assigned by the organization on a monthly basis consistently.

To learn more about the responsibilities click on the "Apply on employer site" button below.

Training, development & rotations

Axis Bank is one of the best places for freshers and interns because it offers Fintech programs, Young Bankers Programs, Virtual Sales and Relationship Management Programs, and many more. Whether you're a fresh graduate or a professional with considerable work experience, Axis Bank offers you ample opportunities to grow, upskill, and advance in your career. 

Salary & benefits

The average annual salary for this role will range from INR 2 to 4 LPA (Source: Ambitionbox). The bank takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package as mentioned below;

• Health Insurance
• Job Training
• Soft Skill Training
• Work From Home
• Team Outings
• Free Transport
• Education Assistance
• International Relocation
• Free Food
• ....read more

Career progression

Axis Bank helps its employees by creating the ideal work environment to encourage capacity building, growth, and empowerment. Through its multi-level leadership development program, Axis Bank employees have an opportunity to hone their leadership skills. At Axis Bank multi-tiered leadership development program has been created to develop leaders at various levels in the Bank through academic tie-ups with premier institutions globally. Currently, there's Axis Blitz. It was introduced to reestablish laudable behaviors through experience sharing with the executive management of the Bank.  

Work-life balance

 It has a good Inclusive work environment and diverse working culture. It has great working hours. The bank provides alternate Saturdays off with flexible timing depending on the needs of the employees.

Culture & vibe

At Axis Bank, they seek to create an inclusive, equitable, culturally competent, supportive, and safe environment where their employees model behavior that enriches the workplace. To further an inclusive culture and foster DE&I principles, Axis Bank is committed to:

• Ensuring an inclusive working environment free of discrimination at all stages of the employee life cycle
• Developing plans to promote DE&I principles and cultural competencies among employees across Axis Bank.

About you

The optimal qualification for success on the job is:

Qualifications:

• Graduation/ Post-Graduation from a recognized institute

Role Proficiencies:

For the successful execution of the job, the candidate should possess the following:

• Knowledge of banking regulations and norms
• Maintain a high level of knowledge of banking products and services
• Good communication (both verbal and written) skills in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship-building skills

How to apply

To apply for this role, click the "Apply on employer site" button on this page to submit your application with Axis Bank India.

The recruitment comprises a two-stage process for applicants, including interns and fresh graduates. They select the best candidates for different banking roles.