Learning & Organization Development Coordinator Intern null

About Calix

Calix is a telecommunications equipment supplier specializing in broadband access systems and software solutions, enabling fast and reliable communication networks for service providers worldwide. Their innovative technologies facilitate connectivity for residential and business customers, driving forward the evolution of telecommunications.

Your role

The L&OD Coordinator Intern will support and help administer Calix’s learning management system. They will also contribute to employee learning-related accounts and subscriptions across multiple vendors and provide support related to new hire onboarding. This intern’s work has a direct impact on improving the employee learning experience across Calix.

Responsibilities and Duties:

• Support users of the learning management system; set user structures, and administrator accounts and maintain appropriate access
• Maintain and update system documentation, including LMS user guides, processes, features, configurations, course structures, and security
• Assist with updating e-learning content and collaborating with SMEs to update learning assignments within the system
• Build, test, validate, and assign course assignments, groups, and security permissions
• Support analyzing learner data, manage course enrollment including progress tracking and generate completion reports; maintain accurate records of training data and certifications for quarterly auditing purposes
• Provide support for new hires during the onboarding process, sending Day 1 messages, answering questions, auditing onboarding completion, and sending reminders as needed.
• Support fulfilling learning-related subscriptions and perform license management (e.g. Audible) for Calix Employees
• Assist with L&OD administration of 3rd party learning software platforms & subscriptions such as Coursera, MasterClass and Blinkist

Training & development   

At Calix, training programs serve as more than just assignments; they're your stepping stone to a promising career. Lasting approximately 90 days and tailored to fit your academic schedule, these programs seamlessly integrate you into the team, fostering connections and professional networks. Before finalizing your offer letter, you'll gain insight into your assigned projects, joining the team as an integral member. Through mentorship and guidance from leaders and colleagues, you'll navigate your projects with precision, ensuring timely delivery and impactful outcomes.

Benefits

Calix provides a great working environment along with the following benefits:

• Competitive salary
• Build Professional Network
• Mentorship and Guidance
• Work on real and relevant projects
• Learning and development
• Team-building

Career progression

An internship at Calix is your gateway to professional growth. Engage in meaningful projects that add tangible value to the business, enabling you to enhance your resume with accomplishments that resonate in the real world, paving the way for a successful career path.

Work-life balance

Internships foster professional growth while respecting work-life balance. With supportive guidance through projects, you can excel without compromising personal time. It's a workplace where you can thrive professionally and still enjoy a fulfilling life beyond work.

Culture & vibe

At Calix, the culture thrives on embracing diverse perspectives and fostering collaboration. They champion innovative thinking and provide avenues for continuous professional development, ensuring every team member feels valued and empowered. It's an environment where inclusivity and support are at the core of success.

About you

Qualifications:

• Enrolled in a bachelor’s or master’s degree
• Ability to gather data, compile information, and prepare data analysis reports.
• Strong technical troubleshooting skills.
• Strong customer service skills.
• Familiarity with SCORM and other LMS content elements.
• Interested in learning technology.
• Experience with learning management system administration is a plus.
• Experience with HTML or CSS a plus.

Sources

The following sources were used in researching this page:

• calix.com
• youtube.com