Process Executive - Voice Gurgaon null

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Desired Skills & Experience

• Degree, preferably in Journalism, Communications, English, political/social sciences or related fields
• 0-6 years of work experience, preferably as a reporter covering breaking news, or working in digital media, or educational equivalent
• Excellent written and verbal communication skills
• Strong organizational skills, comfortable managing multiple competing priorities
• Ability to monitor and analyze real-time data from multiple datasets
• Audit and programmatically apply business rules for data validation
• QA algorithmic data streams to improve the quality of the dataset output
• Participate in UX user research studies for internal QA tools
• Stay up-to-date on new policies, processes, and procedures impacting the QA workflow
• Able to adapt quickly in a rapidly changing environment
• Goal and result-oriented mindset
• Professional proficiency in a foreign language a plus