Programmer Analyst Kolkata null

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world

Responsibilities

Gap Analysis

• Participate and assist the team, in requirements gathering Understand industry / SAP standard processes and compare with customer processes and help the team.

Knowledge Management

• Update knowledge articles in the knowledge management repository.
• Create knowledge articles on the problem and workaround solutions.
• Maintain knowledge management database.

Solution Engineering

• Support the team for the following activities, while ramping up their knowledge of processes/methodology.
• Provide support in creating solutions for the gaps.
• Prepare first drafts on end-to-end solutions for the client and integration plan and submit them to the supervisor for review.
• Detail out customization requirements/ configuration changes required for solution implementation.
• Obtain approval and validation of the solution developed.

Implementation and Testing

• Support the team for the following activities, while ramping up their knowledge of processes/methodology.
• Carry out testing before handover to the users, test development objects, and give feedback to the technical team.
• Conduct a pilot of the solution developed.
• Guide users in uploading data into the system.
• Create test cases based on the knowledge of the domain/product.
• Conduct system testing based on the scenarios.
• Use various testing tools as required.

Project Support

• Support the team for the following activities, while ramping up their knowledge of processes/methodology.
• Based on requirement study and gap analysis, analyze process/framework anomalies and deficiencies and make recommendations.
• Interact with clients as and when required on basic queries.
• Assist Senior Consultants in drawing linkages between a module within the project and other modules/objects.
• Provide timely inputs or mentor other team members working on the project based on domain/product knowledge.

Documentation

• Support the team for the following activities, while ramping up their knowledge of processes/methodology.
• Document customer requirements.
• Document the design/blueprint/functional specifications of the solution based on guidance from Senior Consultants / Team Lead.
• Upload the documents to the knowledge repository for future reference.

Qualification

• Masters Of Business Administration / CA / Consultants with industry exp & certification

Must-Have Skills

• Salesforce Customization
• Salesforce Configuration