Fraud and Collections Analytics null

What is CRED?

CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behaviour. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea is to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behaviour to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true. 

here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better. 

here’s what will be in store for you at CRED once you join as a part of the team 

What you will do?

• design and implement fraud prevention and collection policies.
• keep abreast of industry trends, competitive fraud policies, and maintain thorough & current knowledge of changes in the field of fraud prevention.  
• identify, measure, define and control fraud risk with respect to various operational processes.  
• design the compliance controls, fraud review mechanism, and reporting requirements in compliance with the regulatory guidelines.
• lead fraud investigation process by building SOPs 
• help shape the product design and operations processes by evaluating them from a fraud prevention lens help shape the omni-channel collections treatment strategy so that we maximise our use of analytics & technology to optimise collections efficiency 
• work closely with collections to ensure the feedback loop is closed and learnings are relayed into our credit decisioning strategies

You should apply if you:

• have 2-6 years prior work experience as an analyst in data-driven environments.
• have prior experience in fraud/collection analytics is preferred but not mandatory
• have prior experience in operations companies like logistics and e-commerce is preferred but not mandatory
• have the ability to analyse and solve complicated problems, and distill that complexity into simple and concise communication.
• possess strong technical skills such as sql/python
• are comfortable with ambiguity, believe in first principles, and have the skill to transform broad ideas into action plans
• seek high ownership, independent environments, and feedback oriented cultures

How is life at CRED?

working at CRED would instantly make you realise one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company.

hard truths: pushing oneself comes with the role. and we realise pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance. 

to make things smoother and to make sure you spend time and energy only on the most important things,  CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game. 

there are many more such eccentricities that make CRED what it is but that’s for one to discover. if you feel at home reading this, get in touch.