Business Process Analyst - Peoplesoft Finance Level 2 Support null

Imagine New Horizons

We are seeking an experienced PeopleSoft Finance resource to work in a functional role.

Do you enjoy a challenge?

The mission will be to manage the functional part of the projects:

• Support Finance organization in the expression of enhancements, the definition of use cases, and the estimation of the added value of application development requests and Business Intelligence report.
• Propose and formalize functional specifications.
• Review and validate functional specifications with the Finance.
• Test developments.
• Support the smooth running of user acceptance.

What will be your job / Challenges to be handled?

• Within an international team (France, India, USA), you will be working in the finance functional team, you will be responsible for:
• Collect customer needs/enhancement requests (Finance- PTP, OTC, RTR, and EXP).
• Design functional solutions and document for the assigned enhancements. 
• Follow the progress of developments and tests. 
• Provide support for user queries during UAT.
• Provide functional support to users of these solutions, and analyze incidents in detail.

In addition, provide level 2 user support:

• Instruct production incident tickets
• Test and validate fixes for deliveries during each drop
• Interact with a level 1 user support team in particular participate in skills development (training/specific cases)

Your key success factors

• Required Qualifications: BE, B.Tech 
• 0-3 years of experience in Finance Support and processes.
• Knowledge of Business process flow and experience in any of the modules like Accounts Receivable, Accounts Payable, General Ledger, Billing, Customer Contracts, Resource Management, Project Costing, etc.
• Basic SQL skills like retrieving, updating, inserting, or deleting the data from the database.
• PeopleSoft query creation.
• Proficient in SQL.
• Strong analytical and problem-solving skills.
• Working experience with ticket/incident/service request management tools.
• Basic knowledge of PeopleSoft technical structure.