IT Monitoring and Operations Center Engineer - Apprentice null

About Dassault Systemes India

Dassault Systemes, the 3DEXPERIENCE Company, is a catalyst for human progress. The company provides businesses and people with collaborative virtual environments to imagine sustainable innovations. By creating ‘virtual experience twins’ of the real world with the 3DEXPERIENCE platform and applications, customers push the boundaries of innovation, learning, and production.

Your role

• As an IT Monitoring and Operations Center Engineer, the candidate will be part of a 24x7 Global monitoring team and will be responsible to monitor the critical IT infrastructure spread across various Data Centers and Offices of Dassault Systèmes worldwide.
• The Candidate will also be responsible to perform Level 1 support to manage and maintain the uptime of critical Production Infrastructure and Network equipment globally.
• The team will cover 7 days a week; candidates should be available to work rotational shifts including weekends and some holidays.

The Challenges ahead

• Quick understanding of the IT infrastructure, various processes & policies, and tools, and being aligned.
• Ability to work on multiple priorities and/or projects simultaneously
• Ability to work with no/minimal supervision
• Managing the expectations of IT and all other business stakeholders.
• Managing SLA and improving user satisfaction

Training, development & rotations

At Dassault Systèmes, sharing knowledge and know-how is the main strength, and never stop learning throughout their careers. The 3DEXPERIENCE University application was created to allow people to learn, acquire and share knowledge and know-how so that they perform effectively in their job/team and prepare for evolving workforce requirements.

Salary & benefits

The average annual salary for the IT Monitoring and Operations Center Engineer – Apprentice role is around INR 5.0 to 6.3 LPA (Source: Glass door). Listed below are some benefits:

• Soft skill training
• Remote working
• Cafeteria
• Team outings
• Job training
• Health insurance
• Paid leave
• Child care
• Travel assistance
• Education assistance
• Free food
• Gymnasium
• Free transportation.

Career progression

The company aspires to be a civilized meritocracy. One where “recruitment, training, promotion, assignment and, more generally, all work-related decisions are based on competencies, talent, achievements, and employee motivation, without any form of discrimination, harassment or bullying”.

Work-life balance

• They have flexible work timings and this is a desk job.
• Work days are usually from Monday to Friday with flexible work timings.
• This role is considered flexible and will be a mix of working from the office and home depending on your preferences and the arrangements determined by your future manager.

Culture & vibe

Dassault Systèmes promises grads they will experience a “vibrant culture of inclusivity” and enjoy the sense of fulfilment that comes from providing “business and people with virtual universes to imagine sustainable innovations” while “nurturing social equilibrium and protecting the balance of the natural world”. The company puts on regular social events and encourages “friendships that cross continents”.

About you

The requirements for the role are as follows:

• Candidate should be any Engineering Graduate/B-Tech/MCA or equivalent degree.
• Willing to learn new things.
• Must have to do attitude
• Ability to write documentation clearly and concisely.
• Good Team Player and willing to work in a team
• Excellent communication skills (verbal and non-verbal) to interact with users worldwide.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

Depending on the role you are applying for the recruitment process will be:

• English test/coding assessment/cognitive test
• Online Application
• Recruiter Interview
• Manager Interview