About this role
Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate, and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies, and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty, and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
The Strategic Programs Office is part of the global shared service team. The Strategic Programs Office works closely with the Executive Leadership Team to conceptualize, architect, and drive a host of cross-functional strategic programs aimed at delivering performance & productivity improvement, process standardization, and building sustained capability across the organization. This team will serve as an incubator for new initiatives across the company as well as build high-performing teams. The range of work includes, but is not limited to:
- Strategic initiatives across different BU’s
- Operational excellence initiatives with cross-functional teams
- Financial modeling & scenario analysis, pricing model development, business due-diligence
- Drive setting up strategic alliances & partnerships with companies to aid market growth
- Architect, coordinate & drive delivery of another cross-functional prog
Roles & Responsibilities
The incumbent is expected to identify & drive strategic initiatives in the form of programs, with cross-functional teams. The associate will own and drive one or many programs at a given time, depending on various factors.
Specifically, The Associate Has The Following Roles And Responsibilities
- Support Leadership teams in identifying opportunities & conceptualizing program objectives
- Define program scope and structure program execution plan
- Define baseline metrics/goals to quantify program outcomes
- Gather and document requirements for the program
- Own program(s) assigned and drive them to closure within defined timelines and budget
- Work closely with program team members and provide operational support to program team members to drive program outcomes
- Work with various business stakeholders to drive program support & coordination
- Identify, manage, resolve and/or escalate issues/risks at the program level
- Report progress on program status to the program sponsor and stakeholders
- Support organization development activities such as hiring, training, planning, etc.
Key Performance Areas
The associate will be measured on the following key performance areas:
- Define roadmap for strategic initiatives and operational programs
- Deliver committed program outcomes in a time-bound manner
- Drive a collaborative & performance-driven work culture to align on common goals
- Incubate high performing teams and institutionalize capability in program team members
Qualifications
We are looking for people with a clear focus on driving strategic initiatives across the company. The ideal candidate will demonstrate the following:
- Strong business acumen and analytical bent of mind
- Ability to think top-down, yet stay connected to details
- Structured problem-solving skills with a practical sense of what works in the given context
- Bias for action, with an unwavering focus on measurable outcomes
- Strong sense of ownership to drive business outcomes that add value to the company
- Ability to work collaboratively and operate at all levels with global, cross-functional teams
- Ability to influence without authority and deliver results in a time-bound manner
- Excellent communication skills with the ability to communicate across all levels in the organization
- Expert skills in using the following Microsoft/equivalent tools: Word, Excel, PowerPoint, Project