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About First Source India

Firstsource is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

Your Role

Responsibilities:

Indicative not exhaustive, CSA Non-voice Claims & Enrolment. 

Training and development 

Firstsource Academy offers a relevant and role-based learning curriculum to support individual development for current and future roles. It provides real-time, multi-channel modes for on-demand and personalized experiential learning. With technology-driven learning, it is easily accessible for a diverse and globally distributed workforce across different geographies.

Salary & benefits

The annual salary for this role can range from INR 1.6 to INR 2.6 LPA (Source: Ambitionbox).

The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights,

• Health Insurance
• Dental Insurance
• Health Savings Account (HSA)
• Life Insurance
• Vision Insurance
• Paid Holidays
• Vacation & Paid Time Off
• Sick leave

Career progression

Firstsource empowers you to shape the unfolding story by offering opportunities to aspire, achieve, and advance both within and outside the office. The company's performance measurement, enhancement, and reward systems are designed to support your dreams within a culture of learning, meritocracy, and excellence.

• Aspire: Aspire to make a difference by embodying the mission and core values.
• Achieve: Achieve beyond the ordinary – explore new frontiers in an engaging and enriching environment.
• Advance: Advance and soar sky-high in empowering and innovative work culture.

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. It has a good Inclusive work environment and allows all its employees globally to work flexibly with work-from-home options.

Culture & vibe

They create and sustain an actively inclusive environment that celebrates and respects diversity, providing equal opportunity for all Firstsourcers to grow. They cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background. 

About you

Role Holder Profile:

• Preferred educational qualifications: Graduation (Any discipline - 3 years) without arrears. 

Skills and Competencies:

• Good Communication Skills.
• Listening & Comprehension.

Behavioural:

• Shift Adherence.
• Floor Decorum.
• Interpersonal skills.
• Team Player.

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be submitted.

Sources

The following sources were used in researching this page:

• Ambitionbox.com
• careers.firstsource.com
• youtube.com