About this job role
We’re looking for a UX Designer who’s excited about growing business-critical product lines while achieving a high bar for ease of use for our customers. This is truly a unique opportunity for a customer-obsessed UX and Customer Experience designer. In this role, you will help design UX and product innovations and apply lean product principles in everything we do. If you are interested to work with an agile scrum team in a lean startup at an established brand, this is the role for you. This position involves leveraging user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes. You will also be expected to design the overall functionality of the product, and to ensure a great user experience, iterate upon it by user-testing. Having a strong goal orientation (vs. a task orientation) and anchoring on the client experience will help you navigate the decisions needed to build great products.
What You Will Do
- Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Design and deliver wireframes, user journeys, reusable UX components, and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions based on a user-centered design approach; rapidly test and iterate your designs based on business requirements.
- Create high fidelity layouts that highlight important insights, clarify complex data, and create a narrative flow to maximize user impact
- Implement a “lean” approach to product development where you and the team strive for early validated learnings that leads to shorter cycle times for delivering customer value
- Support multiple long- and short-term projects while actively prioritizing workflow based on ROI, and business value generated.
What You Will Need
- Degree in a related discipline with 1-2 years experience in product/UI design solutions based in completely digital environments.
- Understand the basics of HTML, CSS, and front-end development.
- A solid grasp of user-centered design (UCD), human Computer interaction, understanding user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Thrive to keep abreast of the latest mental model and interaction of SaaS products
- Embody a curious mindset to explore and empathize with customers’ pain points
- Ability to work with a geographically distributed team to understand detailed requirements and design user experiences that meet client needs and business vision
- Strong visual design, brand, and user experience instincts; ability to iterate designs and solutions efficiently and intelligently
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients
- Be passionate about resolving user pain points through great design and innovation.
What You Will Get
- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP), and more!
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities