Product Reviews Associate null

About Gartner

Gartner delivers actionable, objective insight to executives and their teams. Their expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. They have grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

Your role

• Review Associate is responsible for Quality accessing the reviews on Gartner’s digital markets websites which includes validation of the reviewer’s identity, the review should be in check with Gartner’s guidelines and moderating the content.
• The person will also be responsible for conducting secondary research to identify different software by different vendors.

Your responsibilities

• Quality Check the Reviews:
  • Validate the reviewer's identification. This requires searching for information about the reviewer online e.g., on Linkedin, or looking for the website for the company they said they're with.
  • If outreach to the reviewer is needed, the person in the role will either need to coordinate this outreach with the local team, or conduct it themselves
  • Makes sure reviews are in accordance with Gartner’s guidelines and there is no conflict of interest
  • Managing the content of the review
• Conducting secondary research to identify different software’ by different vendors
• Data analysis – Conduct analysis based on data and metadata captured on the portals to identify spam trends and fake reviews
• Consistently make the process more efficient, automate repetitive tasks and enhance ease of work for everyone within the team
• Keep looking for new ideas for tech and product teams to work upon to enhance spam/fake review identification and increase the team’s capacity

Training, development & rotations

People are the most valuable asset, so they invest in them from Day 1. When you join their team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. They encourage continued personal and professional growth through ongoing learning and development opportunities. Their employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community.

Salary & benefits

The average annual salary for a Product Reviews Associate up to 1 year of experience is around INR 5 to 5.5 LPA (Source: Ambition Box). The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package as mentioned below;

• Job Training
• Soft Skill Training
• Work From Home
• Team Outings
• Free Transport
• Cafeteria
• Education Assistance
• Child care
• International Relocation
• Gymnasium
• Free Food

Career progression

Gartner has launched Gartner Crew, an eight-week networking and peer-to-peer learning experience that brings associates together from around the globe and across the business. It’s open to all associates, and it is designed to broaden perspectives and fuel professional development while networking with colleagues and building lasting connections.

What does the program look like?

• Weekly virtual meetings
• Hot topic  discussions 
• Give & receive feedback on goals & challenges
• A safe, intimate space for personal & professional support and development

Work-life balance

The Work-life balance is rated at 4.3/5.0 (source: Ambition Box). It has a good Inclusive work environment and diverse working culture.

Culture & vibe

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

About you

You must have the optimal qualification as mentioned below;

• Post-graduate with 0-1 years of experience is required
• Plus, if they have experience using a CMS, and have worked in the technology industry.
• Ability & eagerness to work with small-to-large sets of data, analyze and generate insights to identify trends and patterns
• Highly proficient in English.
• Highly proficient with Web research.
• Medium Excel experience. Power BI/SQL knowledge is a differentiator

For the successful execution of the job, the candidate should possess the following key skills;

• Comfortable with conducting secondary research
• Understand technology basics without much effort
• Ability to bootstrap ideas into projects and execute them efficiently in a timed manner
• Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges
• Ability to work in a high-performing team and take ownership of your work
• Improve the process on an ongoing basis and prepare the best practices document

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application with Gartner India.