Business Analyst - Logistic

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

Inviting applications for the role of BA, Logistics Management

Responsibilities

The resource would be part of the logistics management team and would be independently handling all logistics transactional requirements, Key Responsibilities includes:

• Team leading role
• Respond to shipping complaints, lost items, damages
• Coordinate all shipments for all locations
• Follow schedules of product distribution
• Work with carrier and third-party services
• Document invoices and payment postings
• Assist logistics coordinator, warehouse specialists, and other team members when needed to meet schedule
• Ensure shipping carrier requirements and regulations are met
• Notify customers if shipments are delayed
• Track shipments details, locations, ETAs
• Communicate with carriers regarding service levels
• Update shipping system with rates, surcharges, and service standards
• Work with managers and team members to implement new strategies and initiatives
• Collaborate with other departments to integrate logistics with company processes
• Update service-level reports and provide analysis on findings
• Inform management of ongoing performance issues  
• Comply with and maintain knowledge of applicable rules, legislation, regulations, standards and best practices
• Support the Project coordinator for operational excellence and exceeding KPI targets
• Responsible for developing Process Flow, SOPs and documentation
• Email Management
• Analytical and Problem-solving skills
• Train and upgrade junior resources
• Reporting Dashboards to Customers
• Capturing all exception
• Daily Huddles

Qualifications we seek in you!

Minimum Qualifications

• SAP Functional Knowledge
• MS - Office (Excel, Word)
• Flexibility to any shift
• Strong oral and written communication skills
• Strong E-mail and Customer call handling etiquettes
• Manufacturing Industry Experience/Exposure

Preferred Qualifications

• People Management
• Project Management