Business Analyst - Master Data Management

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Inviting applications for the role of Business Analyst (SME), Master Data Management!!

In this role, we are looking for a qualified professional who can guide the team with subject matter expertise in the Customer master, vendor master, or product master domain within the SAP MDM process.  Reports typically comprised of first-line managers and supervisors.

Responsibilities

• Fully responsible for all master data objects in the respective scope of materials, sales organization, and pricing. Their customer and Vendor need to be added based on their role.
• Execute day to day Master data management activities
• Act as the SME in the Master data management activities
• Train and mentor other team members to ensure seamless delivery
• Ensure data quality for deliverables is met and all metrics adhered
• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse, and facilitate resolution of issues
• Assist & Train resources involved in the data collection process, Develop procedure/business rules for data collection
• Perform Regression Testing or Change Request Testing, Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. errors, lead time violation, etc) & Data Quality Key performance indicators.
• Support the business unit team in expediting the master-data creation of fast-track projects.
• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met
• Highlight lessons learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation
• Propose opportunities for improvement of Master Data Quality
• Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master
• Leading Master data management processes related to the creation, maintenance, and quality of all master and reference data
• Owning the data requirements for the implementation and turnovers to external teams
• Maintenance and completeness check for all Material Master Data in coordination with CD team, Marketing, Sales, Customer Service, Finance, and Demand Planning.
• Serving as the strategic point of reference for data within the business as the principal voice of contact for data quality
• Training & Onboarding of pertinent teams.
• Guiding and leading cross-functional teams in the implementation of data
• Analysing and reporting metrics of master data to reduce customer data issues and improve customer data quality to ensure that teams follow and support customer data governance policies
• Developing and improving business processes through tools, metrics to enable decision making
• Good analytical skills, propose process improvement plans
• Quality improvement is expected
• Knowledge of SAP ERPs and workflow systems

Qualifications we seek in you!

Minimum qualifications

• Bachelor’s degree
• Strong financial analytical skills and problem-solving skills.
• Proven work experience as a Sr Team member, Subject matter Expert, or Associate business analyst 
• Effective communication in writing and verbally to the clients.
• Experience in balancing customer-facing roles and work assessments.
• Self-starter and have analytical, problem-solving skills

Preferred Qualifications/Skills

• Overall candidate should have problem-solving, macro-level research and analytics approach, and be good at numbers.
• Good people and customer handling skills
• Strong knowledge of SAP MD & SD module 
• Effective communication and interpersonal skills