Domain Trainee - Life Insurance

Responsibilities:

• Transaction processing according to standard work & SOP
• Prioritize transactions according to detailed guidelines to meet SLA
• Plans and prioritizes tasks and work responsibilities to achieve objectives!
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as the need arises.
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meet Company service standards
• Work well with Onshore /Offshore and customers in an encouraging and professional manner via email and on calls
• Handle own work in process and support team efforts to ensure that individual and team goals are met.
• Maintain key records like working files, email for reference, and audit purposes
• Ability to handle basic day-to-day requirements of excel

Qualifications:

Minimum qualifications

• Graduation in any stream except B.Tech and Technical Graduation & Law