About Role
Inviting applications for the role of MT, S2P Operations. Are you the one we are looking for!
- You will function as a SPOC for procurement operations and collaborate closely with the client and internal support teams.
- You are encouraged to run operations efficiently, develop a winning strategy, day-to-day supervision of the service delivery function and the implementation of innovative solutions to continually improve the operations and service delivery.
- Your role will function as an overlay of technical and domain specialists and bring value through focused solution leadership skills.
Responsibilities
- Act as a key point of contact in collaborating closely with external and internal partners
- Identify Process Defects and improve TAT and enhance SLAs
- Measure the teams' efficiency, Generate Lean/process improvement ideas
- Complaints or issue handling, Responsible for HR Metrics and MIS or Reporting in Excel/reporting tool
- Supporting Global Procurement teams with a wide variety of operational procurement activities
- Provide all operational support to the Strategic Sourcing teams
- Collect, prepare and provide analysis and reports on category-specific data to facilitate the accurate Strategic decisions
- Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity Assessment preparation and outputs
- Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction
- Supporting the Category leaders in the contract Management cycle
Qualifications