Process Associate - Accounts Receivable

About Genpact

Genpact is a global professional services firm that makes business transformation real. Genpact works and supports businesses solves problems, and delivers ideas that help make significant and worthwhile modifications for their betterment. 

Your Role

Jobholder will report to the Accounts Receivable Team Leader and will be responsible for a range of tasks including email responses to the Landlords, Property managing agents, and estate managers. Perform supplier reconciliations and manage/update accurate Landlord information in the database.

Responsibilities

• Setting up new properties in Yardi, payroll imports, misc. other Excel projects.
• Processes sales, sublets, and other building transactions
• Supporting billings, tenant inquiries, and ledger Adjustments for condo/coop and rental portfolio.  
• Making collection calls to the customers, emailing invoices, or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and manage the end-to-end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, and customer questions and work between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.
• Extracting critical information from Lease Document
• Calculate the rent & other charges based on the lease document.
• Preparing & Maintaining Property/Tenant related Data in Yardi. 
• Ensuring the accuracy of Documents and discussing changes as required.
• Should be able to manage any query or information as requested by the client.
• Following up on the outstanding rents. 
• Generating Rental reports and ensuring the Charges are correctly charged.
• Calculate the rent & other charges based on the lease document.
• Excellent written and verbal communication skills, with a customer service mentality, are a must.
• Develop an environment that cultivates continuous performance improvement.
• Implement appropriate mechanisms to identify, understand, and call out performance gaps and/or performance breakthroughs.
• All other duties assigned to maintain Process Health and Hygiene

Training  & development

• The company is committed to learning. Their learning ecosystems have been crafted to bring in best-in-class learning opportunities to provide employees with an individualized learning experience. From world-class training programs to learning opportunities for building competencies.
• The company encourages and empowers people to acquire new skills and receive learning opportunities and quality training while reinventing themselves to suit the changing needs of the world around us. 

Salary & Benefits

The estimated annual salary for the role at this company can range from INR 1,50,000-2,50,000.

Listed below are some benefits:

• Soft skill training
• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support

Work-life balance

Work days are usually from Monday to Friday with flexible work timings.  This role is considered flexible and will be a mix of working from the office and home depending on your preferences and the arrangements determined by your future manager.

Culture & vibe

The firm believes that it drives the change that is necessary to make a difference. It comprises diverse roles, offers, and people. It is a great place to learn and grow. The work environment is cordial and overall fulfilling.

About You

Minimum Qualifications

• B.com graduate with relevant experience.
• Solid Understanding of finance & accounts 
• Computer savvy with proficiency in Microsoft Excel.
• Equipped with a high degree of integrity and drive.
• Ability to deliver as per timelines.

Preferred Qualifications

• A great teammate with an excellent interpersonal skill
• Able to work under pressure.  
• Equipped with a high degree of integrity and drive.
• Ability to deliver as per timelines.
• Results-oriented
• Be able to provide an excellent level of customer service.
• Understanding customers’ concerns whilst maintaining focus on business needs

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

The hiring process involves:

• Written Exam
• Group Discussion
• Genpact Interview Process