Process Associate - Master Data Management

About Genpact

Genpact is a global professional services firm that makes business transformation real. Genpact works and supports businesses solves problems, and delivers ideas that help make significant and worthwhile modifications for their betterment. 

Your role

• Follow defined standard operating processes and procedures for all deliverables (processes)
• Take ownership of performance against all the assigned Master data processes and key categories
• Accountable for the quality and accuracy
• Plan and prioritize the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)
• Be responsible for maintaining the SLA of each period and the delivery performance
• Ensure that all the reports are maintained and cleared on time
• Maintain Product master data in SAP as per business input and SOP
• Basis understanding of SAP MM & SD module commercial structures and Category/Product Hierarchies
• Highlight and take appropriate help from the Lead on SOP deviations or issues
• Raise incident tickets to the relevant helpdesks when there is an issue
• Participate in idea generation and improvement activities.

Training & development

The company encourages and empowers people to acquire new skills and receive learning opportunities and quality training while reinventing themselves to suit the changing needs of the world around them. 

Salary & benefits

The annual salary for this role can range from INR 2.5 to 3.5 LPA (Source: Ambition Box). They provide the following benefits.

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support

Career progression

Genpact is committed to enhancing the skills and competencies as well as the personal growth and development of its employees. Performance management is a critical area for Genpact, and they invest in planning each employee’s career and aligning his or her goals with larger organizational goals. When every goal an employee is appraised on is linked to a bigger organizational goal, accountability, and ownership are driven on the job every single day.

Work-life balance

Work days are usually from Monday to Friday with flexible work timings. This role is considered flexible and will be a mix of working from the office and home depending on your preferences and the arrangements determined by your future manager.

Culture & vibe

The firm believes that it drives the necessary change to make a difference. It comprises diverse roles, offers, and people. It is a great place to learn and grow. The work environment is cordial and overall fulfilling.

About You

Minimum Qualifications

• Any Graduate / Bachelor’s degree
• Great at communication, and collaboration (verbal and written)
• Understanding of SAP ERP or relevant experience

Preferred Qualifications

• Good customer handling skills
• Advanced use of MS Office (Excel, PowerPoint, Word)
• Ability to define & solve problems, Collect Data, Establish facts
• High Energy Level
• Work with business units and process experts to resolve master data issues