Process Associate - Transactions(P&C Claims)

About this job role

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Responsibilities

• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to handle varied volumes of workloads and reaching targets and deadlines on a timely basis
• Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative, and innovation.
• Required to demonstrate a high level of personal integrity and investigation/negotiation skills
• Responsible to demonstrate a high level of self-motivation, energy, and flexibility
• Responsible for handling claims/queries
• Working knowledge of claims or settlements & claims processing.
• Candidate should be comfortable with 24*7 shift timings.

Qualifications we seek in you

• B.com/ BBA/BA/ BSC (Any Non – Tech Graduate)
• Freshers are eligible

Preferred Qualifications

• Good knowledge of using Excel, MS Access Database
• Proficient in the English language- both written and oral
• Insurance client experience will be an added advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.