To resolve the tickets raised as per the defined standards of time, cost, and quality for increased customer satisfaction.
Interface between the Delivery groups and all other service groups like , general HR,recruitment, Training dept.,
Responsible for Managing , tracking, utilizing and Replacement of resources of the company to an optimum level at any given point of time thru effective systems and tools
To perform Data Management and MIS for various internal and external reviews.
To source as per resource requirements for the SDU primarily thru internal available talent pool, Insider Edge, and if unavailable to flag the same to the recruitment team for lateral hiring
Hiring criteria
You should have or be completing the following to apply for this opportunity.