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About HDFC India

The Housing Development Finance Corporation Limited or HDFC was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994.

Your role

• Job Responsibilities Actionable Error Free Processing Processing of transactions as per guidelines prescribed for the same and ensures that respective checks and controls on day 1 & day 2 are done.
• Ensure validation of request TAT Compliance Ensure processing within TAT Exception items to be brought to the notice of Seniors Process Compliance Compliance to Internal policies/processes Audit & Compliance: Systems and procedures are followed to comply with Internal and External audits and ensure NIL exceptions.
• Exception Processing Take judgmental calls wherever required All other exceptions/rejects are to be reviewed and brought to the attention of Seniors Share MIS periodically Branch / Business Support Queries are to be addressed promptly Closure of referrals with adequate resolution and within TAT MIS to be maintained for the process handled Work towards reducing Customer Complaints Give suggestions for improvement in processes.

Training, development & rotations

• The trick in managing a successful program is to do “more with less”. So impacting more employees effectively, without spending too much is the answer to successful training.
• The Bank has built a strong training infrastructure, which seeks to upgrade skill levels across grades and functions through a combination of in-house and external programs.
• The key to an effective training function is active participation by all stakeholders, including Learning managers and HR managers.
• Senior leaders are actively engaged at every stage, right from need identification, to conceptualizing the training programs...and while conducting sessions.
• At HDFC Bank - with its induction, onboarding, and behavioural training programs like service excellence and leadership programs for various levels — employees are mapped to a training manager and the learning graph of all employees is tracked with updates available through the intranet.

Salary & Benefits

The annual salary for this role can range from INR 1.8 Lakhs to INR 2.8 Lakhs. (Source: AmbitionBox). Below are the benefits

• Tuition reimbursement for on-the-job training
• Employee assistance program
• Employee referral bonus
• Health and dental plans
• Paid vacation, holidays, and bereavement leave

Career progression

The rising Bankers Program is an initiative of HDFC Bank in collaboration with Amity Global Business School, to attract and develop young talent, who wish to pursue a career in Banking. This program aims to turn young graduates into highly-trained, well-groomed, customer-facing personnel. It entails on-campus learning for the first 5 months, followed by an internship for the next 3 months. Successful candidates will be awarded a Post Graduate Diploma certificate & a full-time job opportunity with the Bank.

Work-life balance

HDFC offers you paid vacation and holidays which gives you a reasonable work-life balance. Work days are usually from Monday to Saturday with alternate Saturdays off. They have strict work timings.

Culture & vibe

The bank is committed to maintaining the highest level of ethical standards, professional integrity, corporate governance, and regulatory compliance. HDFC Bank’s business philosophy is based on five core values: Operational Excellence, Customer Focus, Product Leadership, People, and Sustainability.

About You

Skills:

• Banking Product & Process Knowledge
• Communication

Experience:

• 0-1 year

How to Apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.