Debt Management Collection Officer null

About HDFC Bank

The Housing Development Finance Corporation Limited or HDFC Bank is a young and dynamic bank, with a youthful and enthusiastic team determined to accomplish the vision of becoming a world-class Indian bank. It caters to a wide range of banking services covering commercial and investment banking on the wholesale side and transactional / branch banking on the retail side. 

Your role

Position description

Training Officer - Assets

Primary responsibilities

• Collation of data for Trainers as per requirements for,  IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings, and Feedback
• Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
• Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS, and any other applications/systems
• Accurate extraction and tabulation of the data extracted as per defined process.  
• Storage of the reports as per defined process (Hard & soft form as applicable)
• Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
• Maintain accuracy & timeline in the submission of information in content.

Additional responsibilities

• Data Collation and MIS.

Training & development

The HDFC Bank has regularly been focusing on the training of its employees, both on the job as well as through training programs conducted by internal and external faculty. It has a dedicated Training Centre at  Lonavla, which presents a unique focal point to hold your training programs/ workshops /conferences /strategy meetings etc. 

Salary & benefits

Collection Officer salaries at HDFC Bank can range from 2L to 4L per annum. HDFC offers a competitive salary along with benefits like:

• Health & Life Insurance
• Retirement and Pension Plans
• Performance-Based Bonuses
• Leave Benefits
• Employee Development and Training and many more.

Career progression

All young, talented individual with a personal value system who enjoys challenges, has a passion to excel and can fit into the organizational culture, you could be a part of the growth journey at HDFC.

Work-life balance

Most employees find HDFC Bank to be supportive and accommodating, as it follows procedures and regulations regarding vacation leave and weekend leave. However, some employee reviews that there is a lack of work-life balance as their role is more demanding. It ultimately depends on the role and the team you will work for.

Culture & vibe

HDFC Bank's business philosophy is based on five core values - Operational Excellence, Customer Focus, Product Leadership, People, and Sustainability. An open and informal culture that values integrity, commitment, teamwork, and excellence in customer service. With great pride, and happy to state that HDFC has a highly motivated team of professionals and the lowest employee turnover rate in the industry.

About You

Educational qualifications preferred

• Category: Bachelor's Degree
• Academic score: Pass
• Institution tier: Any.

Required work experience

• Industry: Banking/NBFC Preferred
• Role: Collections-Sales-Training
• Years of experience: 0 to 2

Key performance indicators

• Data and MIS Management

Required competencies

• Result-Oriented

Required knowledge

• Excel and MS Office

Required skills

• Analytical skills

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

Source

The following sources were used in researching this page:

• Benefits & work-life balance - Glassdoor.co.in/Overview/Working-at-HDFC-Bank-EI_IE100231.11,20.htm
• Training & career progression - hdfc.com/careers.
• Youtube.com
• Glassdoor.co.in/Salary/HDFC-Bank-Collection-Officer-Salaries.