SALES OFFICER – HOME LOAN null

ROLES & RESPONSIBILITIES:

• To monitor closely the HL data and cross-sell insurance (HDFC Life and Non–Life), fixed deposits, and other products as introduced by the company to home loan customers of HDFC Sales
• To source open market business too and achieve the targets assigned
• To be completely aware of the products being offered by the company and understand competition offering and handle customer objections
• To ensure proper customer profiling on each call/customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options
• Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed
• To build a relationship with the customer so that he/ she is able to cross-sell other product offerings basis the need of the customer, thereby managing the entire account of the customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details, etc
• To be in sync and work together with the partner representatives
• Understanding the joint ownership of the customer at the time of servicing etc
• To ensure timely renewal of the business sourced
• To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards the selling of various products (insurance, mutual funds, etc)
• To always be well-groomed and his sales kit should be organized and complete
• To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners, etc.

DESIRED CANDIDATE PROFILE:

• Must be a graduate from any stream

• Should have a minimum of 6 months of experience in sales

• Candidates with prior experience in BFSI will have an added advantage

• Open to travel

• Must have good communication skills