Food & Beverage Service Associate null

Your role

You will be responsible to provide an excellent and consistent level of service to your customers.

About you

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1-year work experience in hotel operations or fresher.
• Good customer service, communication and interpersonal skills are a must.

Compensation & benefits

In addition to the ability to grow your career and standard medical and retirement benefits (dependent upon location), some of the additional benefits Hyatt offers their employees include:

• Unlimited discounted stays at Hyatt hotels worldwide.
• Connect with colleagues who share your interests and backgrounds for networking and mentorship.
• Access lounges with computers, TVs, and comfortable furniture for relaxation during breaks.
• Free on-site dry cleaning for uniforms and work suits.
• Healthy breakfast, lunch and dinner options at colleague dining rooms to accommodate all shifts. These meals are offered for little or no cost.
• The Hyatt Caring Fund which provides financial resources to
  colleagues in need due to unforeseen emergency circumstances.

To know more about the benefits and support you can receive, watch this video:

Training & development

Hyatt is dedicated to ensuring their colleagues are well-prepared for their current roles and aspirations. All employees participate in an orientation to understand the company's purpose, goals, values, principles, and role-specific training. Many Hyatt properties use the MyLearning portal for additional training materials on topics like brand experience and hotel culture. Some of the learning and growth opportunities include:

• Training and Development:
  • Participate in training sessions, workshops, and seminars designed to enhance leadership, communication, problem-solving, and technical skills.
• Rotation through Various Departments:
  • Participate in rotational assignments across different departments such as operations, marketing, finance, procurement, and quality assurance to gain a holistic understanding of our business operations.
• Mentorship:
  • Receive guidance and mentorship from senior leaders within the organization to support your professional growth and development.
• Continuous Learning:
  • Stay updated on industry trends, market dynamics, and best practices through self-directed learning and participation in industry events or conferences.
• Performance Evaluation:
  • Receive regular feedback through quarterly performance evaluations to track progress and identify areas for improvement.

Career progression

They foster an inclusive and supportive environment where employees can thrive and advance their careers through tailored professional development initiatives. These initiatives include General Manager Development Programs, mentor-mentee relationships, virtual workshops, peer learning modules, and hotel visits, all designed to support colleagues' professional growth and pathways to management positions.

Sources

The following sources were used in researching this page:

• about.hyatt.com/
• about.hyatt.com/en/world-of-care/caring-for-people/colleague-development.html
• about.hyatt.com/content/dam/HyattStories/risehy/resources/Playbook2WorkingwithHyatt.pdf
• youtube.com