Learning & Development Coordinator null

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfill our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership, and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it. If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

• Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients, and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business, and meeting client needs.
• Provide program support as assigned
• Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary.
• Maintain departmental files, as necessary
• Mentor and coach other Learning and development coordinators as required
• Provide timely and professional customer service via ICON's help desk application.
• Provide support for ICON systems that promote learning and development.
• Generate reports as necessary.
• Perform additional activities and responsibilities related to the job role and support ICON University activities as assigned.
• Work collaboratively and proactively as part of the wider ICON University team
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• US/LATAM/CAN: experience in relevant discipline in Training, Learning & Development, Education, Management, HR, or other
• EU/APAC: In-depth proven experience in relevant disciplines in Training, Learning & Development, Education, Management, HR, or other
• Demonstrates the ICON competencies
• Demonstrates excellent interpersonal and communication skills (oral and written).
• Ability to work effectively and efficiently on globally networked computers using current systems, and/or software including the MS Office applications: Excel, PowerPoint, and Word.
• Demonstrates a high level of organizational skills, attention to detail, and accuracy in work completion.
• Ability to work as part of a remote global team
• Ability to work effectively and efficiently with current learning and delivery technologies
• Fluent in English (written and oral)
• Ability to travel domestically and internationally as necessary and not expected to exceed 10%.

Benefits of Working in ICON

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect the delivery of performance goals - both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfill your sense of purpose and drive lasting change.