Kitchen sales co-worker null

About IKEA

Today, IKEA is one of the most well-known home furnishing brands in the world, and, including the many thousands employed by suppliers, around one million people are working for the company to make the company's vision to create a better everyday life for the many people become reality. And this is just the beginning. 

Your role

• Be the one point of contact to the kitchen customer throughout the full buying process, from the first contact until the kitchen has been installed to ensure a great and seamless experience.
• Meet the customer in their home, as well as connecting via email, telephone, or in the store to support with any questions
• Responsible for all the different phases in the process of buying a kitchen: inspiration, booking for planning, design, and services offered, payment, installation, and final check to ensure a smooth experience.
• Responsible to understand the specific needs of customers and stay up to date on trends, living situations, and customer buying behaviours to provide relevant, affordable, functional, and sustainable solutions to customers.
  -Responsible for following up with customers during the purchase process, to ensure closure of the deal.
• Keep up to date and understand the store and department action plans to ensure your contribution and responsibility
• Constantly improve your knowledge of internal IKEA routines and regulations related to your area of work.
• Stay up to date on and use applicable applications to correctly process and issue documentation on goods and services to ensure proper processes and documentation.

Training & development

IKEA boasts an annual, “Learning & Development” program guide for each of their workers which includes over 45 training opportunities from in-store training, national training, and specialized workshops which are intended to help develop and encourage the career goals and leadership abilities of their staff. IKEA also offers significant tuition reimbursement for any courses that employees might take that relate to their career endeavours at IKEA.

Salary & benefits

 The average annual salary for the role of the Kitchen sales co-worker is around INR 158,925 LPA (source: Glass door).  IKEA provides the following benefits. 

• Maternity/ parental leave
• Co-worker discount
• Health insurance
• Pet insurance
• Meals at cheaper rates
• Retirement fund
• The “One IKEA – Bonus program”
• Paid time off
• At IKEA, you will have friendly co-workers

Work-life balance

Work-life balance is rated at a 4.3/5.0 scale, (Source: Ambition Box), It has a good Inclusive work environment and provides the opportunity for all its employees, globally to work flexibly with work-from-home options if needed.

Culture & vibe

Working at the IKEA Group means that you are part of an inspiring, fun, and fast-paced environment. The world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries but the company values working in a non-bureaucratic way. Here you can always be yourself. Actively encourage it! IKEA respects everyone and is open to everyone contributing. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills, and a quirky sense of humour.

About you

To apply for this role, you must be:

• Good Knowledge of Life at-home activities, home furnishing, and customer buying behaviour.
• Good Numeracy and computer (Excel) literacy and analytical skills.
• In-depth knowledge of the kitchen buying process and routines.
• The desire to provide customers with home furnishing solutions that improve people’s lives.
• A passion for selling, reaching your goals, and getting the best for customers.
• Enjoy working in a fast-paced and future-oriented environment.
• Interested in people’s everyday life at home and home furnishing.
• Customer satisfaction is own satisfaction.

How to apply

To apply for this position, simply click the “Apply” button on this page. All applications at IKEA must be submitted through their Careers page.

The hiring procedure generally varies according to the job.

• Aptitude Test (online).
• Group Discussion Round.
• Technical Interview.
• HR Interview.