Shopkeeper - Sales Kitchen null

About IKEA

IKEA Range & Supply has the responsibility to develop, design, produce and supply IKEA stores with home furnishing solutions available for many people. 

Your role

Job description:

For this role, they believe you have experience working in a commercial environment, in a customer-oriented business & actively selling through understanding customers and their needs.

• You have an interest in people’s everyday life at home and home furnishing.
• You are open to change/highly flexible. You have the ability to work together in a team.
• You have the ability to make quick decisions and take personal initiative.
• You have the ability to communicate in English (Spoken/Written).
• You have the ability to prioritize and organize your own work to make efficient use of the time available.

Your day-to-day responsibilities:

The shopkeeper optimizes sales and profitability of the department by following up, conducting analyses, and taking action. You use IKEA tools and the expertise of your team and colleagues to support you.

You will:

• Ensure you have the right number of competent co-workers in the right place at the right time and secure that they are fully able and available to serve customers and actively help them to buy.
• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
• Manage a team of coworkers and deliver operations leads and targets on a monthly basis while offering the best customer experience
• Business Development, Strategic Planning & Reporting.
• Ensure that projects are completed within schedules while meeting client needs quality parameters and design guidelines and deliver a 5 Star customer experience while meeting operational targets
• Build coach and lead a high-performance team
• Support in defining and implementing criteria for control and management of the projects in the region
• Sourcing, onboarding, and improving the competence of new partners and workers.

Training & development

IKEA has its training and development system designed for a specific job position. You will get introduction training as a new co-worker where you will learn about how the company operates, the safety and security rules, customer-friendly principles, and their environmental approach. You will also get a mentor - a colleague who answers all your questions shows you your department and introduces you to your colleagues. You will pass more training according to your training plan then.

Salary & benefits

The annual salary for the role at this company can range from INR 1.8 to INR 2.4 LPA. (Source: Ambition Box)

The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights:

• Medical/Rx
• Dental/Vision
• Paid time off & parental leave
• Income protection 
• Retirement

Career progression

IKEA boasts annual training opportunities and specialized workshops which are intended to help develop and encourage the career goals and leadership abilities of their staff. Bring out the best in yourself with continuous investment in your personal well-being and career development.

Work-life balance

In IKEA if you’re full-time or part-time, hourly or salaried, all the co-workers and their dependents are eligible for at least a portion of IKEA’s comprehensive benefits package. The employees are benefited from several leave policies to maintain their work and life. Work days are usually from Monday to Friday with flexible work timings.

Culture & vibe

At IKEA, culture is built upon enthusiasm, togetherness, and a “get-it-done” attitude. They are optimists, constantly looking for new and better ways to do things. They ensure that all of them have a comfortable place to be the best according to their diverse backgrounds and ideas.

About you

You have knowledge in the following areas:

• The right attitude and behavior to sell actively and help customers to buy.
• Ability to create high commercial performance. Numeracy and computer literacy. Sales steering.
• Sales location management/sales space capacity Understanding of the local market and competition.
• Enjoy working in a fast-paced and future-oriented environment.
• You get as much out of helping your team achieve and develop as you do of your own achievements.
• Ability to lead the business through people by demonstrating high leadership capabilities.
• Ability to make things happen by championing flexibility, speed, and simplicity.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.