Sales Trainee null

Purpose of Job: Responsible for sourcing New customers and monitoring, service, and collections

Report to: Branch Head

Job Responsibilities

Sales Promotion

• Implement and monitor marketing and promotional programs
• Take steps to acquire new clients and minimize drop-outs
• New customers as per organizations requirements
• Ensure timely disbursement of loans to clients
• Deliver quality customer service and take corrective measures if necessary

Client Acquisition

• Screening and orientation etc.
• To collect all the loan documentation to satisfy the KYC norms and also legal compliance Individual client identification
• To ensure the business credibility of the loan applicant through discussions with buyers, customers, and vendors

Repayments and Monitoring

• Fresh Flow Collections
• Ensure all repayments are made on time as per the policy
• Ensure that all monitoring formalities are maintained;
• Visit current and potential clients to check on the quality of service
• Manage over-dues/default and maintain good portfolio quality
• Maintain simple transaction records
• Assist with accounts, office upkeep
• Process and Policies
• Process and policies to be followed as per organization norms

Qualifications

• Education: Any graduate
• Work Experience: 0- 2 Years of relevant experience

Other Requirements

• 2 Wheeler Compulsory
• Basic English & Local Language proficiency
• Basic Computer knowledge
• Relevant local market knowledge
• Preferably resident of the hub locality

Skills & Competencies

Technical Skills

• Cash Flow understanding
• Basic Interest Calculations
• Basic Loan terminology
• Collections Skills

Soft Skills

• Customer Handling skills
• Outspoken
• Communication - local language

Competencies

• Should be able to move and work in the assigned market
• Should be able to convince the customers for sales & Collections
• Should be able to work as per the process and policies

Behavioural Traits

• Disciplined
• Open-minded
• Team Work

About the Program

• 30 days classroom learning program
• Post-training assessment
• 5 months of on-the-job training
• Conversion to on the role post 6 months training (performance-based)
• Training Period: 10k/month as Stipend along with Petrol conveyance
• Benefits on Role: Rs.2.16 Lakhs to Rs.2.60 Lakhs Annual Salary + PF + ESIC + Stuatory Bonus + Petrol Conveyance + Life Insurance + Accidental Insurance 
• Up to Rs.50,000 per annum incentives (performance-based)