Operations Team Member null

About Kotak Mahindra Bank

Kotak Mahindra Bank offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. It is India's third largest private sector bank by assets and by market capitalization as of November 2021. 

Your Role

• Manage Day-to-day Operational Activities of Customer Deliverables like Debit cards / Credit Card / Cheque book etc… 
• Manage deliveries, and coordinate with various production vendors, courier partners, and Stationery vendors. 
• Ensure TAT for all the activities & experience in leading team operations. 
• To handle escalations in operations.  
• Reconciliation of processing data on a day-to-day basis.  
• Provides support and guidance to Team Leaders and subordinates and gives a decision on complex operational and technical issues.  
• Continuously work on improvements & error reduction thru regular analysis.  
• Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc.  
• Take up any other assignments as conveyed by seniors from time to time.  
• Very good command of MS-office (Word, Excel, PowerPoint, etc.) 
• Should have built and worked on SOPs, BRD, and operational risk matrices for the team 
• Excellent project, analytical, execution skills & effective communication skills 
• Should be able to drive efficiency and an error-free ops organization.     

Training, development & rotations

Kotak Mahindra is an eminent banking and financial services group, offering a wide spectrum of services to cater varied needs of individuals as well as corporates. The bank provides several training programs in different sectors,

• The progress of learners was monitored automatically to determine gaps in performance and address them continually.
• The performance improvement program was organized to provide supervisor-level counseling for learners. 
• A periodic analysis was done to improve the rule sets and attain maximum business objectives.

Salary & benefits

The estimated total pay for an Operations Team Member at Kotak Mahindra will range from INR 4.5 to 5 LPA (Source: glassdoor). In addition to salary, the employees have reported the following benefits:

• Wellness Initiatives
• Employee Engagement
• Team outing
• Leadership Connect
• Rewards and Recognitions
• Women-friendly part-time work policy
• Sabbaticals
• Medical expense coverage
• Health insurance
• ......read more

Career progression

Kotak Bank believes that building the future begins with building more leaders within the organization. That’s why Kotak Bank promotes a wide range of talent development and recognition initiatives, all designed to allow you to learn, grow and maximize your potential. Few of their flagship programs include;

• Sessions with the top leadership
• Informal coaching and mentoring
• Leadership transformation program
• Transition from mid-management
• Learning and development programs
• Sales leadership framework

Work-life balance

It has a good work-life balance with understandable cooperative teams. The bank has a good, inclusive work environment and a diverse working culture. It has great working hours. The bank provides alternate Saturdays off with flexible timing depending on the needs of the employees.

Culture & vibe

The right environment makes all the difference. At Kotak Bank, they take pride in having built a dynamic culture that brings out the best in you. Their culture is one of their biggest strengths. It's what sets them apart and attracts the best and the brightest in the industry. The bank’s core values are at the heart of its steady success and evolution as a company.

It’s not just their success that drives them. It’s the success of people as well—on both the professional and personal fronts.

About you

To apply for this position, you must fulfill the required criteria:

• Be flexible to the work timings as the role demands. 
• Should be fast and accurate with excellent written and oral communication skills.  
• Should be a strong team player and demonstrate excellent teamwork.  
• High commitment to work  
• Willingness to work late hours /work in staggered working arrangements, in case the same is required. 

​​​​How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.