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Kotak Mahindra Bank

  • 50,000 - 100,000 employees

Relationship Officer-Digital Sales null

India

Opportunity Expired

Kickstart your career with one of India's leading banking and financial services groups. Join Kotak Mahindra Bank and encompass every sphere of life.

Opportunity details

Opportunity Type
Graduate Job
Salary
INR 350,000 - 400,000

Prosple salary estimate

Application dates

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
B
Business
Business Administration
Management
H
Humanities (all other)
Social Science (all other)

Hiring criteria

Entry Pathway

See details

Working rights

India

  • Indian Citizen
  • Indian Permanent Resident
  • Indian Temporary Work Visa
Read more

About Kotak Mahindra Bank

Kotak Mahindra Bank offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. It is India's third largest private sector bank by assets and by market capitalization as of November 2021. 

Your Role

  • Engaging with customers to enrich the relationships and garner a higher wallet share of the customers
  • Increase the 811 books and Investment AUM portfolio using Acquiring, Enhancing, Deepening, and Retention.
  • Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
  • Plan and organize lead generation activity, sales initiatives & events for prospective and existing clients.
  • Cross-selling
  • Balance Builder products: Demat, Trading, Credit Cards/FD/RD
  • Build a Loan Portfolio: Personal, Auto, Two-wheeler, Gold, Home, LAP, LAS, and more
  • Third Party Products: Insurance such as General and Life, etc, Mutual Funds
  • Other banking products as per customer’s need
  • Prioritizing 360° customer engagement
  • Ensure that the quality of services is maintained as per the standards set and that customer escalations are at bay.
  • Tracks customer complaints/queries and turnaround times for customer satisfaction thus improving the NPS
  • Ensure that the defined parameters for the opening of a new account are met as per the process and compliance

Training, development & rotations

Kotak Mahindra is an eminent banking and financial services group, offering a wide spectrum of services to cater varied needs of individuals as well as corporates. The bank provides several training programs in different sectors,

  • The progress of learners was monitored automatically to determine gaps in performance and address them continually.
  • The performance improvement program was organized to provide supervisor-level counseling for learners. 
  • A periodic analysis was done to improve the rule sets and attain maximum business objectives.

Salary & benefits

The estimated total pay for a Relationship Officer- Digital Sales at Kotak Mahindra will range from INR 3.5 to 4 LPA (Source: Ambtionbox). In addition to salary, the employees have reported the following benefits:

  • Wellness Initiatives
  • Employee Engagement
  • Team outing
  • Leadership Connect
  • Rewards and Recognitions
  • Women-friendly part-time work policy
  • Sabbaticals
  • Medical expense coverage
  • Health insurance
  • ......read more

Career progression

Kotak Bank believes that building the future begins with building more leaders within the organization. That’s why Kotak Bank promotes a wide range of talent development and recognition initiatives, all designed to allow you to learn, grow and maximize your potential. Few of their flagship programs include;

  • Sessions with the top leadership
  • Informal coaching and mentoring
  • Leadership transformation program
  • Transition from mid-management
  • Learning and development programs
  • Sales leadership framework

Work-life balance

It has a good work-life balance with understandable cooperative teams. The bank has a good, inclusive work environment and a diverse working culture. It has great working hours. The bank provides alternate Saturdays off with flexible timing depending on the needs of the employees.

Culture & vibe

The right environment makes all the difference. At Kotak Bank, they take pride in having built a dynamic culture that brings out the best in you. Their culture is one of their biggest strengths. It's what sets them apart and attracts the best and the brightest in the industry. The bank’s core values are at the heart of its steady success and evolution as a company.

It’s not just their success that drives them. It’s the success of people as well—on both the professional and personal fronts.

About you

To apply for this position, you must have the required skills and qualifications.

  • MBA/Graduate
  • AMFI & IRDA Certification is an added advantage for customer orientation
  • Excellent Interpersonal skills – Written and oral.
  • Good interpersonal and sales skills with strong people and time management.

​​​​How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business
Business Administration
Management
H
Humanities (all other)
Social Science (all other)

Work rights

The opportunity is available to applicants in any of the following categories.

country
eligibility

India

India

Indian Citizen

Indian Permanent Resident

Indian Temporary Work Visa