Data Entry Supervisor null

About Labcorp

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through unparalleled diagnostics and drug development capabilities, the company provides insights and accelerates innovations to improve health and improve lives.

Your role

• Supervise and guide data entry staff on the assigned program(s). Drive stellar performance of staff through recognition, encouraging growth through detailed performance reviews, development of goals and objectives, ongoing coaching, and mentoring.
•  Lead proficiency gap assessment of data entry staff, and develop plans to address performance issues.
• Serve as the team lead/subject matter expert for data entry and lend technical expertise when needed.
• Thoroughly understand data entry processes, and drive process improvement to ensure work is completed in a timely, efficient, and high-quality manner.
• Responsible for leading data entry training sessions for staff within the assigned program.
• Responsible for staying current on the data entry procedures on the program to ensure all training materials and reference guides remain in compliance. Must be quick to learn, absorb, and apply knowledge.
• Responsible for data check and monitoring of new agent performance once agent training has been completed.
• Ensure that program training, quality, and audit requirements stay in compliance with direct reports.
• Identify trends and issues, providing action plans and recommendations as necessary.
• Assign work and ensure that it is completed appropriately and promptly according to performance metrics.
• Own the escalation, action plan, and execution of workflow and turnaround time deviations for data entry. Ensure management receives frequent communication on all progress.
• Coordinate and ensure all resources are available to accurately and effectively support the team.
• Regularly monitor and review training to determine effectiveness, and provide feedback on recommendations for improvement in future training sessions.
• Participate in the interviewing, onboarding, and mentoring of new hires ensuring they become effective team members for their department and program teams.
• Successfully participate in special projects as assigned, and execute all expected deliverables.
•  Other duties as assigned.

Training, development & rotations

• Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. 
• The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset.      
• Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.

Salary & benefits

The average annual salary for the role of the Data Entry Supervisor is around INR 2.9 to 4.6 LPA (Source: Ambition Box). Labcorp provides the following benefits.

• Flexible paid time off 
• Employee stock purchase plan
• Healthcare and dependent care flexible spending accounts 
• Life and Accidental Death & Dismemberment Insurance 
• Short-term and long-term disability 
• Tuition reimbursement  
• Adoption assistance 
• Discounts on products and services, such as identity theft protection, legal assistance, and more 

Work-life balance

Work-life balance is rated at 4.1/5.0 according to Ambition Box. Work days are usually from Monday to Friday. They have flexible work timings and work five days a week.

Culture & vibe

The majority of employees at Labcorp believe the environment at Labcorp is positive. Most Participants believe the pace of work at Labcorp is comfortably fast. Overall, employees at Labcorp are generally satisfied with their team. The majority believe the meetings at Labcorp are effective and look forward to interacting with their co-workers.

How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted.

The hiring procedure generally varies according to the job.

• Written Exam.
• Group Discussion Round.
• Technical Interview.
• HR Interview.