Opportunity Expired
Lenskart's mission is to give India a vision. Lenskart's products range from prescription eyewear to branded contact lenses, and sunglasses, all equipped with the customers'eye power. Lenskart is backed by IDG Ventures, Unilazer Ventures, and TPG Capital. With a growing chain of offline stores in all cities in India and its unique Home Eye Check-up service which takes expert optometrists to customers' homes/offices for an eye test, Lenskart has done what no one could till now.
Job description
Lenskart is looking for Customer Care Executives that will be the liaison between the company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Customer Focus
Building Relationship
Achieving sales Vs. Plan & SOP adherence
The willingness to learn is an essential condition to be employed by Lenskart. First and foremost, training is done on the job. Guiding and coaching are part of the responsibility of each manager and are crucial to making each one progress in his/her position. Formal training programs are generally purpose-oriented and designed to improve relevant skills and competencies. Therefore they are proposed in the framework of individual development programs and not as a reward.
The annual salary for the role of Customer Service Executive – Email can range from INR 1.5 to INR 3.0 LPA (Source: Ambition Box). Below are the employee benefits at Lesnkart
Perks being with Lenskart -
Work days are usually from Monday to Friday. Lenskart provides a hybrid working option with flexible work timings.
Lenskart is very welcoming and homely. It has an inspirational environment that motivates its team to be themselves and not to behave like a robot. It encourages employees to learn by giving those challenges.
The requirements for the role are as follows:
To apply for this role, just click on the Apply on employer site button. It will navigate to the career section where the application can be submitted easily.
The opportunity is available to applicants in any of the following categories.
India
Indian Temporary Work Visa
Indian Citizen
Indian Permanent Resident