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About Lenskart

Lenskart.com is India's fastest-growing eyewear company, with a mission to give India a vision. Lenskart's products include prescription eyewear, branded contact lenses, and sunglasses, all equipped with the customers’ eye powers. Backed by IDG Ventures, Unilazer Ventures, and TPG Capital, Lenskart has grown its array of services exponentially. 

Your role

He/she plays a pivotal role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, and executing stock takes and SOPs to deliver an exceptional customer experience. 

Customer focus

• An optometrist is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting free eye check-ups.
• Basis the eye test and the customer preference, he/she will share the requirements with the Sales Associate or Store Manager to present the customer with an optimal selection of products.

Eye check-up & dispensing

• During the eye check he/she is expected to thoroughly explain the process and duration to the customer. This opportunity may be used to strike a conversation to build a rapport with the customer and to convert the check-up into sales.
• Basis the eye check-up, he/she will share the prescription clearly and educate the customer about single vision and progressive lens, recommending the appropriate lens and/or frames.

Contributing to store sales & SOP adherence

• An optometrist is expected to achieve the assigned target for sales, eye-check conversion, and returns, and follow all assigned SOPs diligently.
• Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse.
• He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.
• He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.

Store upkeep & maintenance

• He/she is expected to maintain Lenskart standards of hygiene in the store concerning the overall display, frames, instruments, and other store equipment by cleaning them regularly.
• He/she must ensure the security of all Lenskart equipment.

Training & development

Lenskart encourages continuous learning and professional development. Employees have access to online training resources and are provided opportunities for skill enhancement through workshops and seminars. Lenskart provides various pieces of training like product and technical, soft skills, and sales training programs. 

Salary & benefits

The typical Optometrist salary at Lenskart ranges from ₹2,00,000 to 3,00,000 per year along with benefits like:

• Big Responsibilities From Early Days
• Fast-tracked Promotions
• Relaxed Dress Code
• Intrapreneurship
• ESOPs
• Life & Health Insurance Covering Your Family
• Lenskart Discounts for Friends & Family.

Career progression

Lenskart presents a structured career progression path with opportunities for growth and advancement within the company. Advancement can be based on employees' performance evaluations, rewards, and recognition for achieving specific goals or targets.

Work-life balance

Lenskart seems to provide a relatively good work-life balance for its employees. Several reviews highlight the flexible working hours and supportive management as factors contributing to work-life balance.

Culture & vibe

Lenskart obsesses over its customers and teams. This has served them well. The purpose is to transform the way people see and experience the world. It does this by engaging in a sense of play, keeping its minds agile & its actions swift, and through obsessive dedication. It encourages people to take risks and believe failure is a comma, not a full stop.

About you

Personal attributes & competencies

Minimum qualification: Bachelor's Degree in Optometry or 2-year Diploma in Optometry

Work experience

• Freshers and Experienced professionals can apply
• Ability to build rapport and trusting relationships
• Ability to understand the unstated needs of the customer and offer solutions
• Clear articulation and active listening skills
• Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer orientation.
• Ability to multitask and organize activities based on priority. 

How to apply

To apply for this role, click on the "Apply on Employer site" button. It will navigate to the career page where the application can be submitted directly.

Sources

The following sources were used in researching this page:

• Glassdoor.co.in/Salary/Lenskart-Solutions-Optometrist-Salaries
• Hiring.lenskart.com.
• Glassdoor.co.in/Reviews/Lenskart-Solutions-Reviews