Customer Lifecycle Management Intern null

About Mobile Premier League

Mobile Premier League (MPL) is the world's leading mobile eSports platform that allows users to participate in free as well as paid competitions across 60+ games in multiple categories, including fantasy sports, sports games, puzzles, casual, and board games. Founded in 2018, MPL hosts hundreds of millions of tournaments a month and is trusted by over 90 million registered users across Asia, Europe, and North America.

Your role

As an intern, you are expected to handle the following responsibilities

• End-to-end ownership of marketing communications calendar.
• Design and execute customer journeys consisting of different modes of communication, incentives, and visual properties for continuous engagement and retention.
• Manage CRM through marketing channels like emailers, SMS, Push Notifications, and In-app Notifications with a focus on improving engagement and retention metrics.
• Coordinate with product, tech, and design teams to ensure flawless execution of campaigns.
• Track delivery reports and funnel metrics for each campaign and share insights.

Training & development

MPL is praised for its comprehensive training programs, which have proven to be effective in empowering and upskilling employees. The training provided by MPL is highly regarded for its practical approach, focusing on equipping employees with the necessary knowledge and skills to succeed in their roles.

Benefits

The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package as mentioned below;

• Flexible Time-Off
• Learning Assistance
• Free Food
• Gymnasium

Career progression

MPL offers a conducive environment for career growth and progression. The company's focus on continuous learning, performance recognition, and expansion opportunities seems to be appreciated by employees, enabling them to experience professional development and advance in their careers.

Work-life balance

Mobile Premier League generally has a positive work-life balance. The company offers flexible working hours, a supportive work environment, and various recreational activities that contribute to employee well-being. Although there can be occasional intense work periods, MPL strives to maintain a work-life balance overall, making it an attractive workplace for those seeking a fulfilling career in the gaming industry.

Culture & vibe

The culture at Mobile Premier League (MPL) is diverse as they've built an environment that nurtures employee well-being in all situations. Mobile Premier League (MPL), the Bengaluru-based mobile gaming platform, is also making big strides like any other company in prioritizing employee well-being. 

About you

Must have for the role

• Proficiency in MS Office applications specifically Excel and PowerPoint, and knowledge in working on one or more of mobile marketing tools such as Clever tap, webengage, Moengage, etc. Experience of working on Clevertap is strongly preferred
• Exposure in managing customer life cycle, retention, and CRM activities for internet consumer business.
• Preference to candidates who understand the Gaming category
• Must be data-driven with strong problem-solving and analytical skills
• Able to collaborate effectively across teams such as Product, Content, Design, and business heads
• High degree of ownership in taking things to completion

How to apply

Do you feel yourself a good fit for the role? just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

Source

Training, career progression & work life - Ambitionbox.com/reviews/mpl-reviews.