Premium Processing Trainee Technician null

Your role

In this role, you will support the daily activities of the Premium Processing team by contributing to the delivery of high-quality services. Your responsibilities will include ensuring that the team meets agreed SLAs and KPIs by completing work accurately and on time. Your contributions will help maintain an effective and efficient premium processing service for the business. You will report to the PP Team Leader, and there is no line management responsibility for this position. Hybrid working options are available, allowing up to 50% remote work.

Responsibilities

• Ensure allocated premium processing is completed in an accurate and timely manner.
• Raise questions to Senior Technicians when unable to complete activities
• Engage in feedback and personal development
• Help deliver the service to the agreed SLAs & KPIs
• Ensure personal adherence to and support, all company compliance, policy, risk management, and audit requirements.
• Ensure successful personal completion of training and assessment exercises as assigned by the Compliance and Training Departments.

About you

Skills and experiences

Must have

• Degree educated
• Awareness of insurance & the role it plays for businesses
• Good communication skills (written and verbal)
• Ability to work on own and as part of a team
• Knowledge of MS Office (Word, Excel & PowerPoint
• Aptitude and desire to learn
• 0-1 years experience

Preferred

• Experience working within the financial services industry (ideally the insurance industry)
• Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team.

Benefits

As a full-time employee, you will also have access to the following:

• Life & Personal Accident Insurance
• Medical Insurance
• Leaves
• Salary Advance
• Work From Home
• National Pension Scheme
• Care Policy
• Learn While You Earn
• Professional Program for Education & Learning

Training and development

At Mphasis, training and development are driven by a commitment to learnability, which is essential for success. Continuous learning at Mphasis goes beyond attending various training events, it focuses on expanding knowledge and skills in response to emerging NextGen technologies. The company prioritizes investing in the ongoing development of its people, believing that this investment is key to achieving significant success and staying ahead in a rapidly evolving landscape.

Career progression

Mphasis provides a comprehensive career advancement framework based on Capability, Capacity, and Culture. Their Leadership Development Framework equips leaders with key skills while aligning with company values. They also use adaptive learning technologies to offer personalized, timely support, ensuring continuous career growth and success.

Source

The following sources were used in researching this page:

• mphasis.com/home/information-center/advanced-learning.html
• mphasis.com/home/information-center/benefits.html
• ambitionbox.com/salaries/mphasis-salaries/technician?experience=0
• youtube.com