Under the oversight of the line manager, this role is responsible for comprehensive trial and site administration and involves preparing, collating, distributing and archiving clinical documents. The CTC supports clinical supply & non-clinical supply management and ensures timely maintenance of tracking and reporting tools, as applicable.
The role is critical to meeting planned Site Ready dates, including assisting with the preparation of submission packages to IRB/ERC and Health Authorities. The role will collaborate at the local level closely with COM, CRM and CRA. The person collaborates with finance/budgeting representatives to manage CTRAs and payments.
Responsibilities include but are not limited to
Trial and site administration:
Track (e.g. essential documents) and report (e.g. Safety Reports)
Ensure collation and distribution of study tools and documents
Update clinical trial databases (CTMS) and trackers
Clinical supply & non-clinical supply management, in collaboration with other country roles
Manage Labeling requirements and coordinate/sign translation change requests, in collaboration with other country roles (if applicable)
Document management:
Prepare documents and correspondence
Collate, distribute/ship, and archive clinical documents, e.g. eTMF
Regulatory & Site Start-Up responsibilities: Collaborate with other country roles to:
In a timely manner, provide to and collect from investigators forms/lists for site evaluation/validation, site start-up and submissions
Obtain, track and update study insurance certificates
Support preparation of submission package for IRB/ERC and support regulatory agencies' submissions
Publish study results for GCTO and RA where required per local legislation
Budgeting, Agreement and Payments: Collaborate with finance/budgeting representatives for:
Develop, control, update and close-out country and site budgets (including Split site budget)
Develop, negotiate, approve and maintain contracts (e.g. CTRAs)
Track and report contract negotiations
Update and maintain contract templates (in cooperation with the Legal Department)
Calculate and execute payments (to investigators, vendors, grants)
Ensure adherence to financial and compliance procedures
Monitor and track adherence and disclosures
Maintain tracking tools
Obtain and process FCPA documentation in a timely manner
Meeting Planning:
Organize meetings (create & track study memos/letters/protocols)
Support local investigator meetings (invitations, prepare materials, select venue, support vendor where applicable)
About you
Skills
Fluent in Local Languages and business proficient in English (verbal and written) and excellent communication skills
Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines
Hands-on knowledge of Good Documentation Practices
Good IT skills (Use of MS Office, use of some clinical IT applications on computer) and ability to adapt to new IT applications. Strong MS Excel skills are required
ICH-GCP Knowledge appropriate to the role
Excellent negotiation skills for CTCs in the finance area
Effective time management, organizational and interpersonal skills, conflict management
Effective communication with external customers (e.g. sites and investigators)
High sense of accountability/urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment
Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships
Demonstrates commitment to Customer focus, both internally and externally
Able to work independently
Proactive attitude to solving problems / proposing solutions
Positive mindset, growth mindset
Qualification & experience
Completed job training (office management, administration, finance, health care preferred) or Bachelor’s Degree
What they look for
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of time. Their team is constantly evolving, so if you are among the intellectually curious, join MSD and start making your impact today.
Benefits
Because their people are their greatest asset, MSD empowers and supports them in their professional and personal lives by providing benefits including:
Competitive base pay, short- and long-term incentives to support your life journey
Vacation, holidays, & year-end shutdown
Global recognition program
Health, life, disability, & business travel insurance
Global flexible work arrangements
Fitness, health and meditation resources
Coaching and mental health therapy sessions
On-site cafeterias and play and relaxation areas
To learn more about diversity and culture at MSD, watch this video:
Training & development
MSD emphasizes professional growth and collaboration, fostering a culture of inclusion and innovation. They support employees through resources and opportunities that enhance individual skills and encourage teamwork. By celebrating diversity and promoting a respectful, empowering environment, MSD aims to inspire employees and drive scientific excellence.
Career progression
Sherif Chalifa, a Business Analyst for Quality Systems at MSD, highlights the company's strong emphasis on career progression through a supportive and inclusive work environment. He experienced a seamless onboarding process and valued the team’s commitment to collaboration and personal growth. MSD's focus on employee development, continuous feedback, and a culture of teamwork creates a promising foundation for career advancement and personal fulfilment. Read more about his story here.
Sources
The following sources were used in researching this page: