Data Analyst - Python null

About the Team

The CC team represents the voice of Myntra customers. This team works on all legs of the customers' query and complaints cycle to ensure sustained performance from in-house and partner teams. This entails strong cross-functional understanding and stakeholder management to drive immediate action and process changes. The team is comprised of a strong mix of analytical storytellers and planners. It also owns the key call center indices and is entrusted with providing the organization with real-time consumer insights on key customer pain areas.

What we are looking for

• Strong problem-solving ability – The candidate needs to exhibit structured thinking, strong Analytical Skills, and Process Orientation
• Strong in Data analytics – The candidate should be proficient in SQL and Python. Should be highly proficient in Excel; Knowledge of statistics is preferred.
• Highly Action-Oriented – Myntra as a culture has a strong bias for action and speed of implementation. A data analyst will need to own projects from conceptualization to execution
• Orientation / past background in Data Engineering is preferred, not mandatory.

Responsibilities

• Understand and analyze data to drive business insights
• Data visualization for easy consumption of data with middle management.
• Strong process orientation and ability to learn quickly
• Monitoring and providing feedback loop during execution of various initiatives