NTT Data India
Helpdesk Associate Noida null
Noida
Opportunity Expired
NTT Data is hiring for the role of Helpdesk Associate.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Communication & Media Studies
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering & Mathematics (all other)
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Geotechnical Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Medical & Health Sciences (all other)
Medical Technology
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Nursing
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Physiotherapy & Rehabilitation
Podiatry
Psychology & Counselling
Public Health
Radiography
P
Architecture & Interior Design
Building & Construction
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agricultural Science & Management
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Science
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics
Sciences (all other)
Spatial Science
Veterinary Science
Working rights
Read moreResponsibilities
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
- 1-2 years of industry experience. 12 months in the current grade is a mandate.
Requirements
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable working in rotational shift with 24x7 support window
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Graduate
Degree or Certificate
Minimum Level of Study
Bachelor or higher
From an Institution in
- India
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
C
Communication & Media Studies
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Work rights
The opportunity is available to applicants in any of the following categories.
India
Indian Temporary Work Visa
Indian Citizen
Indian Permanent Resident