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Your role

The Associate Graduate works closely with one or more senior professional colleagues. The primary responsibility of the Associate Graduate is to assist with tasks relevant to the specific area or function.

Key Roles and Responsibilities:

• Gain knowledge and experience in the area of specialisation or function
• Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
• Assists with general administrative tasks for a specific area or function
• Receives detailed instructions to coordinate meetings, logistics, filing and record-keeping
• Assist with the preparation and distribution of reports and review system data for accuracy
• Supports the identification of errors or discrepancies and escalates them for resolution
• Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

About you

Knowledge, Skills and Attributes:

• Attention to detail
• Verbal and written communication skills
• Ability to prioritise tasks and multitask
• Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
• Ability to deliver a quality service through their support offering
• Passion for continuous improvement
• Self-motivated and a passion to learn
• Ability to work in a team-orientated, collaborative environment
• Planning, organizing and time management skills
• Analytical mind with an inclination for identifying issues and/or defects
• Understanding, knowledge and interest in the specific area or function
• Knowledge of tools and methodologies associated with the specific area or function
• Ability to apply theoretical knowledge in a practical manner

Academic Qualifications and Certifications:

• Diploma or Bachelor’s degree
• Relevant certification

Required Experience:

• Basic experience is desirable but not essential
• Basic experience dealing with internal and external stakeholders

Benefits

With benefits that go well beyond compensation, you can realize your potential and grow in your career with NTT Data.

• Get rewarded with both a competitive base salary and an annual performance-based bonus or commission plan.
• Working in a culture where your contribution matters means your achievements and success will be acknowledged and celebrated.
• Competitive leave policies ensure you can take time off work when you need to, whether it’s to take a vacation, recover from illness, or deal with big life events like bereavement or becoming a parent. 
• Choose from a range of locally relevant and meaningful options that suit your circumstances and life stage.
• A progressive approach to hybrid working enables you to balance flexibility and human connection. For your ongoing support and professional well-being, their leading employee assistance program (EAP) is available 24x7.
• You are empowered to own and manage your career. Ongoing investment in learning and growth opportunities gives you access to unrestricted courses and certifications and a world-class career platform.

Training & development

Employees have ongoing opportunities to develop their careers through personal and professional development plans and access to extensive learning resources. They can learn from peers or utilize online resources in areas such as Sales, Technology, and Leadership. Award-winning technical training and expert communities ensure they stay updated with the latest technologies and certifications.

Career progression

NTT DATA empowers employees to own their careers through personalized development plans, offering unrestricted access to learning resources and technical certifications. Transparent and structured plans enable meaningful dialogue with management, aligning career paths with personal and strategic goals. Programs like Fast Track and mentorship from leaders like Lauren Richardson demonstrate the company's commitment to professional growth, making NTT DATA a top employer dedicated to nurturing its global workforce.

To know more, watch this video:

Sources

The following sources were used in researching this page:

• careers.services.global.ntt/global/en
• careers.services.global.ntt/global/en/blogarticle/my-journey-of-growth-at-ntt-data-reflecting-on-support-development-and-vision
• cdn.phenompeople.com/CareerConnectResources/NTT1GLOBAL/documents/NTTDATAGlassdoorBenefitsInfographic_A4_v7-1713526715891.pdf