Associate Provider Service Representative null

Your role

Primary responsibilities

• Interpret and/or verify contract language, information, and intent to load pricing information into systems properly
• Load/Audit provider contracts or implement updates and amendments
• Interpret existing contracts to identify potential problems or issues needing correction
• Provide input/suggestions on projects related to business rules and procedures
• Identify and/or implement potential long-term, permanent solutions to resolve recurring issues and problems (e.g., training, process changes)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

About you

Required qualifications

• Fresher
• Graduation
• BTECH/BE/MCA/MBA/ B pharm/ M pharm are not eligible to apply
• Proven good communication skills written and verbal
• Proven ability to multi-task, this includes the ability to understand multiple products and multiple levels of benefits within each product
• Proven ability to remain focused and productive each day though tasks may be repetitive
• Proven good typing speed (English) and accuracy
• Comfortable working night shifts (5:45 PM to 3:15 AM & 8:30 PM to 6:00 AM)

Critical skills

• Result-oriented and goal-driven
• Analytical ability: Research skills combined with effective decision-making and superior interpersonal skills
• Solid verbal and written communication skills
• Ability to accept constructive criticism while being coached and growing as a professional
• Critical thinking abilities

Benefits

Optum's breadth of resources includes competitive programs, various work settings (like remote, hybrid or on-site roles) and comprehensive benefits that address unique lifestyles and needs. The benefits provided include:

• Exercise and mindfulness apps
• Wellness coaching and financial tools
• Health and insurance
• Savings and retirement
• Paid Time Off (PTO)
• Paid company holidays
• Tuition reimbursement
• Parental leave
• Employee Assistance Program
• Adoption assistance, and more

Training & development

Employees have access to resources, mentoring, and training designed to support growth and personal empowerment. You will experience working in a collaborative and inclusive environment, and experience a culture that emphasizes truthfulness, integrity, and innovation, fostering both personal and professional growth.

Career progression

At Optum, career progression is supported within an inclusive, equitable, and diverse environment where employees are valued and encouraged to reach their full potential. They foster a culture of innovation, celebrating diversity and rewarding performance while offering global career opportunities. Employees are empowered to grow through accountability, recognition, and collaboration with a passionate team.

To know more, watch this video:

Sources

The following sources were used in researching this page:

• unitedhealthgroup.com/careers/in/work.html
• unitedhealthgroup.com/careers/in/culture/what-we-offer.html
• youtube.com