Relationship Manager null

Job Description

Roles and Responsibilities

• Building healthy relationships with hotel partners
• Deliver good experience for the customers
• Stock management of hotel owners
• Merchant account managers - will be Oyo's point of contact to help manage their hotel portfolio network. They will engage to help improve hotel revenue performance, solve issues, retain them, drive customer experience.
• Handle owner and customer escalations

Desired Candidate Profile

Graduation/Post Graduation

2+ years of relevant experience in operations handling, key accounts handling

• Analytical Skills

• Prior experience in managing cross-functional operations, customer escalation handling