Business Operations- Assistant Manager null

About Paytm India

Paytm allows Indians to open a bank account, pay bills, recharge prepaid mobile, and more all in just one app. Paytm’s goal is to enhance digital excellence, increase earning growth, and cross-selling opportunities. Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. 

Your role

Operational support for Payouts and Merchant Onboarding. Identification of the issues and providing resolution post coordinating with different teams.

Expectations/ Requirements:

• Well-versed with online payments/Payment Gateway(PG), payouts, and operational aspects of Remittance & Payout.
• Account Management
• Invoiced Collection Recovery
• Merchant Onboarding and Go Live operations
• Troubleshooting for issues, impacting Services and Production Issues
• Features Addition/Enhancement
• Technically sound to understand the call flow and debug issues

Training, development & rotations

The Learning & Development team at Paytm focuses on building and maintaining a competitive talent advantage. Whether they want to focus on their need-based learning or career-enhancing upskilling, Paytm also offers an Employee Learning Reimbursement Policy that compensates for any skill certification of choice. They have introduced several upskilling online programs that have been conducted for employees covering both functional and behavioural aspects.

Salary & benefits

The average annual salary for this role ranges from INR 2.0 to 3.5 LPA (Source: Ambitionbix). The benefits offered by the company are as follows:

• Accident, health, life, and occupational accident insurance
• Employee stock option plans (eg INR2.5 billion in 2020)
• Flexible leave policy and working hours
• Gratuity and performance bonus
• Lifestyle discounts (eg mobile phone)
• Paid holidays and unpaid extended leave
• Maternity, paternity, and sick leave
• Vacation and paid time off

Career progression

A collaborative output-driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager

Work-life balance

It has a good Inclusive work environment and provides the opportunity for all its employees, globally to work flexibly with work-from-home options.

Culture & vibe

Paytm expects its employees to meet or exceed annual performance metrics. Otherwise, they would need to leave the company. Each year, approximately 5% to 10% of Paytm’s workforce belongs to the low-performing group. The company had to let go of up to 700 underperforming employees in 2020, after giving them two months to find work. Insiders claim that high expectations can drive everyone on edge.

About you

To apply for this position, you must have the following eligibility criteria:

Educational Qualification:

• Any Graduate & above.

Superpowers/ Skills that will help you succeed in this role:

• High level of drive, initiative and self-motivation
• Ability to take internal and external stakeholders along
• Understanding of Technology and User Experience
• Love simplifying with a Growth Mindset
• Willingness to experiment and improve continuously

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled out and submitted.