Client Servicing Intern null

About Paytm

Paytm ignited India's digital transformation, emerging as the leading payments app for over 20 million merchants. With 300 million users, it facilitates diverse transactions, from bill payments to travel bookings, driving convenience nationwide.

Your role

Responsibilities Include:

• Listing events
• Answering and resolving organiser queries
• Assist client management POC for requirements that come in
• Willing to work on weekends, will be given a comp off during the week
• Eventually working with clients for small projects

Training & development 

At Paytm, the focus is on maintaining a competitive talent advantage. They offer an Employee Learning Reimbursement Policy for skill certifications and conduct various online upskilling programs covering both functional and behavioral aspects. Additionally, regular webinars and training sessions enrich the professional skills of Paytm team members through a comprehensive array of online courses and seminars.

Benefits

Some of the perks that Paytmers enjoy:

• Comprehensive health coverage for employees and their immediate family, including COVID-related policies.
• Inclusive leave policies covering various life milestones.
• Mental well-being support through counseling and yoga sessions.
• Competitive compensation and ESOPs for wealth creation.
• Flexible work environment with location choice.
• Regular webinars, training programs, and learning initiatives.
• Accolades program to acknowledge and appreciate top performers.
• Robust policy facilitating career growth and development.
• Agile environment fostering innovation and autonomy.

Career progression

At Paytm, they facilitate a dynamic work environment where employees have the freedom to pursue varied opportunities. With a robust internal job mobility policy, individuals can navigate through different roles within the organization, fostering not only personal growth but also a deeper understanding of diverse operations. This approach enables the team members to continuously evolve their skills and expertise, contributing to their overall professional development and success within Paytm.

Work-life balance

They emphasize physical and mental health at Paytm and foster a holistic approach to employee well-being. The office gym promotes physical fitness, while regular counseling and yoga sessions cater to the mental wellness needs of the team members.

Culture & vibe

At Paytm, success is intertwined with the success of the employees, driven by an entrepreneurial culture that values innovation and uniqueness. Recognized as a Future-Oriented Workplace, the diverse and inclusive workforce thrives in a hybrid working model, with a strong emphasis on upskilling. The culture combines the innovative spirit of a startup with the stability of an established organization, fostering talent, success, and continuous achievement.

About you

Requirements:

• Recently completed a Bachelor's degree in Business, Marketing, or a related field
• Excellent oral n written communication skills
• Good in Excel and able to create and analyze data
• Highly organized with strong attention to detail
• Self-motivated with the ability to work independently and as part of a team
• Prior experience in client/customer service is a plus

Source

The following source was used in researching this page:

• paytm.com
• paytm.com/blog
• youtube.com