Order Manager null

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

You are responsible for

• Accept and validate sale orders by checking references and validating relevant information.
• Chase in case un-availability of order is seen and update the order based  on the provided delivery proposal; where needed select proposed alternatives and update ate order status
• Create sales orders manually as well as monitor automated created sales orders, supported by various channels (including return flow)
• Confirm sales orders to customers. Focus on the flow that is not touching and -time-right (unhappy flow) to make sure these orders are fulfilled. Solve root causes of the non-touch quickly and efficient way by getting in touch with the right person
• Reporting on order receipts and order status
• Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
• Managing sales orders up to delivery to 3PL/forwarding.
• HS-only: Screening of complex orders (specials) regarding technical content and commercial correctness.
• HS-only: Managing specials, combined shipment, missing or dead on arrival. HS-only: Monthly reporting of order receipts, deliveries, sales, and stock levels.