Apprentice - Hotel Industry Specialist null

About Radisson Hotel Group

Radisson Hotel Group, an international hotel group, operates across EMEA and APAC with over 1,320 hotels worldwide. With a focus on expansion and a commitment to delivering exceptional service through their signature Yes I Can! ethos, the Group aims to create memorable experiences where every moment matters.

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Your role

The first-class Rooms Division Team is the heart of the house, providing a warm welcome and happy smile and where they strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for the guests.

As Apprentice Hotel Industry Specialist, you will join a team that is passionate about delivering exceptional service where they believe that anything is possible, whilst having fun in all that they do!

Key Responsibilities of the Apprentice Hotel Industry Specialist:

• Supports the smooth running of the rooms division department, where all aspects of the guest experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem-resolution
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled and that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Training & development

Radisson Hotel Group prioritizes talent development through their "We grow talent, talent grows us" culture, offering customized training programs from day one through the Radisson Academy. With a strong focus on individual development and a performance-driven culture, they provide continuous learning opportunities for all employees. The Radisson Academy ensures that employees have access to engaging programs, tools, and guidance to reach their full potential and contribute to the company's success.

Compensation & benefits

They offer competitive compensation and benefits packages and a host of other perks that might just surprise you. Their benefits programs are an integral part of their total rewards in different geographies. They also offer special rates for their team members while travelling and staying in their hotels.

Career progression

Radisson Hotel Group is dedicated to nurturing career advancement and personal development for their diverse global workforce. With tailored career development programs and opportunities for functional and internal mobility, employees have endless possibilities to build strong capabilities and advance within the organization. They believe in investing in their talent, motivating them, and facilitating their success through ongoing support and development initiatives.

Company culture

They are committed to being the top choice for guests, owners, and talent, guided by a vision of long-term excellence. With a strong heritage of the Yes I Can! Spirit and a belief in the importance of people, they embrace their core promise, Every Moment Matters, as a guiding principle. Their culture values teamwork, trust-building interactions, belief in possibilities, and enjoyment in all endeavors, ensuring a unified and inspiring environment for all team members.

About you

Requirements of the Apprentice Hotel Industry Specialist:

• Experience in room division is beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership of duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience working with IT systems on various platforms
• Strong communication skills

Skills:

• Fast-Paced Experience

Source

The following sources were used in researching this page:

• radissonhotels.com/en-us/corporate/about-us
• radissonhotels.com/en-us/corporate/about-us/our-vision
• radissonhotels.com/en-us/corporate/careers
• youtube.com