Apprentice- Human Resources null

Your role

Candidate Identification and Recruitment Process

• Identify qualified candidates by coordinating resume processes, preparing interview forms, and conducting reference checks
• Respond to incoming resumes as appropriate
• Provide HR Consultants and/or Hotels with resumes that meet position requirements
• Conduct screening interviews

Administrative Support for Recruitment Process

• Coordinate candidate interview schedules
• Update candidates on the status of the selection process
• Draft offer letters

Handling Recruitment Process for Assigned Non-Exempt Positions

• Screen and refer candidates
• Offer positions to selected candidates

Recruitment Status Reports

• Maintain current statistics on open and filled positions
• Track and summarize recruitment costs as necessary

Workers' Compensation and Workplace Safety & Health

• Assist in coordinating responses to EEO complaints, WS&H, Union Relations, and grievances by researching situations and gathering information as requested
• Maintain record-keeping requirements of Workers’ Compensation as directed and provide necessary follow-up
• Ensure Return to Work programs are implemented and that all Workers Compensation cases are reported to the Human Resources Manager

Employee Relations and Support

• Assist Department Heads in handling employee situations by counseling them in preparing appropriate verbal and written communication to employees
• Assist the Human Resources Manager in ensuring the quality and consistency of performance appraisals by reviewing appraisals and counseling Supervisors on appraisals that do not conform to Brand’s standards
• Foster a positive attitude towards the Hotel and work environment by assisting the Human Resources Manager in planning and coordinating employee orientation, conducting training sessions, and other ongoing programs
• Handle transfer or reclassification requests
• Utilize leadership skills and motivation techniques to maximize employee productivity and satisfaction
• Assist in coordinating wage and performance review activities of the Hotel to ensure compliance with the law and control costs
• Inform employees of benefits, Hotel policies, etc.
• Conduct training sessions as requested
• Administer special employee promotions

Guest Satisfaction and Service

• Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
• Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
• Give personal attention, take personal responsibility, and use teamwork when providing guest service
• Listen, apologize with empathy, find a solution, and follow through when resolving guest problems
• Provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assume the responsibility to notice when the guest is not satisfied and use best judgment to determine when it is appropriate to use the 100% Guest Satisfaction guarantee
• Perform other duties required to provide the service brand behavior and genuine hospitality

Adherence to Hotel Policies and Procedures

• Maintain a safe and secure environment for customers and employees
• Keep the immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
• Maintain a favorable working relationship with all other hotel employees to foster and promote a cooperative and harmonious working environment
• Project a favorable image of the Hotel to the public at all times

About you

Skills

• Fluent in English

Compensation & benefits

As an Apprentice in Human Resources, you will earn approximately $7,000 to $10,000 per month. Radisson offers competitive compensation, comprehensive benefits packages, and surprising perks. Benefits are a key part of their total rewards across various locations, including special rates for team members when traveling and staying in Radisson hotels.

Training & development

At Radisson, they believe in the power of learning for growth and talent development. From induction to leadership, Radisson Academy offers a variety of learning opportunities across all levels and roles. Their engaging programs, tools, and guidance aim to equip individuals for success and help them reach their full potential.

Career progression

At Radisson Hotel Group, endless growth opportunities abound. Tailored career development programs support individuals in building robust capabilities. The culture values functional and internal mobility across departments, hotels, and geographies, fostering talent motivation and investment in personal growth and success.

Sources

The information on this page was gathered from the following sources:

• harri.com/Radisson-Blu-Marina-Hotel-Connaught-Place-Rooms
• radissonhotels.com/en-us/corporate/careers
• youtube.com