Assistant Sales Manager null

About IHCL

IHCL has welcomed guests with world-class refinement and warmth while remaining deeply rooted in local heritage and strong global values. This strong foundation, rooted in Indian hospitality and expressed through myriad authentic gestures, has uniquely established IHCL as one of the leaders in the global hospitality landscape.

Your role

Job Responsibilities
Customer

• Build relationships, network & maintain regular contacts with corporate and key individual customers, bookers, decision-makers, and hoteliers.
• Build an accurate and effective database of current and potential guests/accounts to orient targeted sales efforts by the S&M plan.
• Identify key customer needs & secure feedback through sales calls & meetings and take actionable steps in coordination with support of respective functions.

Systems and Procedures

• Assist in developing and implementing sales plans to increase sales, customer retention, etc.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• To produce daily/weekly/monthly/quarterly MIS as needed.
• To implement effective filing and lead tracking systems within the sales department to minimize response times and maximize conversion.
• Daily brief and debrief of the sales calls, breakfast meetings, and telecalls with periodic reviews and guidance of the direct reports
• Co-ordinate with the Front Office regarding daily sales, VIPs, regulars, and other guest requirements.
• Maintain accurate and up-to-date information on the competition’s performance, sales & marketing strategy, etc.

Team Management

• Maintain and promote a teamwork environment with effective and clear communication amongst co-workers.
• Set an example through a professional, friendly attitude toward clients and co-workers, timely response to clients' and co-workers' needs, and observance of sales office standards.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Monitors all day-to-day activities of direct reports.
• Responsible for the training and administration assistance of direct reports.

Learning & Development

• To have product knowledge of Ginger and all its hotels.
• Be informed about the trends in hospitality and other innovation, changing customer needs and behavior, and developments in other industries

Revenue

• Assist the Regional Sales Manager in planning and forecasting revenue for the hotel from various segments.
• Handle key accounts for the hotel and maximize revenue generation from these accounts.
• Assist in the preparation of revenue budgets for the hotel.
• Ensure the hotel meets or exceeds budgeted goals.
• Be responsible for the  outbound business of the accounts managed towards other Ginger hotels
• Assist in designing and developing the sales & marketing plan for the unit.
• Monitor competition pricing activities, Hotel BOB & track events to ensure proper and timely inputs to the revenue management team.
• Co-ordinate with the Accounts dept on credit limits and outstanding from various guests/corporates and ensure, timely collection of all outstanding dues from designated companies.
• Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence)

Training, development & rotations

Their commitment to the growth and development of their associates is fueled by providing focused learning and development programs. Their holistic approach to transforming their associates into well-rounded professionals, who emerge as leaders is what drives the immense loyalty of their associates.

Salary & benefits

The annual salary for this role can range from INR 3.2 to INR 5.1 LPA. (Source: Ambition Box)

Benefits they offer:

• Performance Bonus
• HealthCare Insurance
• Maternity & Paternity Leave
• Vacation & Paid Time Off
• Employee Discount
• Free Lunch or Snacks
• Job Training & Tuition

Work-life balance

Giving six days off a month is just one of the many commitments that they have taken to make sure that each associate has a healthy and balanced lifestyle. Each of their hotels has a unique environment, but mutual respect is the underlying all across. They have flexible work timings for most of the roles.

Culture & vibe

The organization has an excellent work culture and HR policies. Providing their teams with enriching experiences to learn and grow is at the core of IHCL’s employee-centric culture. This is emphasized through their values of Trust, Awareness, and Joy and reflected in their policies and practices. Their global presence and ambitious expansion rate, coupled with their innovative approach to people practices make IHCL one of the most exciting places to work, today.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly. You can use the filter available on the career page to search for the same title.