Housekeeping Supervisor null

About IHCL

IHCL has welcomed guests with world-class refinement and warmth while remaining deeply rooted in local heritage and strong global values. With strategic imagination and the enhancement of its portfolio, IHCL has successfully built an unrivaled reputation that spans the globe. This strong foundation, rooted in Indian hospitality and expressed through myriad authentic gestures, has uniquely established IHCL as one of the leaders in the global hospitality landscape.

Your role

Responsibilities:

• Supervise and direct the daily activities of all Housekeeping staff.
• Ensure the service standards regarding cleanliness, amenities, and maintenance in rooms and public areas adhere.
• Manage the inventory of supplies, linen, and equipment and maintain their records.
• Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
• Ensure through regular monitoring of GSTS and constant guest feedback, prompt, efficient, and accurate service to all guests.
• Inspect guestrooms (VIPs) and Monitor super room cleaning
• Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
• Monitor productivity standards and Schedule staff to optimize manpower.
• Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found, etc).
• Co-ordinate with the Front Office department on releasing rooms and special guest requests (hardboard, flower arrangements, etc).
• Ensure good physical upkeep, condition of guestrooms, and various housekeeping equipment and Co-ordinate with the Engineering department for repairs and maintenance.
• Monitor the aesthetic standards of the hotel which includes - flower arrangements, gardens, interiors, etc
• Stay informed about industry innovations in cleaning techniques, preventive maintenance, and cleaning product technology.
• Ensure clean and defect-free rooms are provided to guests
• Keep a track of emergency supplies and other items provided to guests
• Maintain the lost & found register
• Ensure optimal usage of cleaning supplies and devise methods to reduce wastage
• To abide by all Safety, Health & environmental policies of the company.

Training, development & rotations

Their commitment to the growth and development of their associates is fuelled by providing focused learning and development programs. Their holistic approach to transforming their associates into well-rounded professionals, who emerge as leaders are what drives the immense loyalty of their associates.

Salary & benefits

The annual salary for this role can range from INR 1 Lakh to INR 3 Lakhs. (Source: AmbitionBox)

Benefits they offer:

• Performance Bonus
• HealthCare Insurance
• Maternity & Paternity Leave
• Vacation & Paid Time Off
• Employee Discount
• Free Lunch or Snacks
• Job Training & Tuition

Work-life balance

Giving six days off a month is just one of the many commitments that they have taken to make sure that each associate has a healthy and balanced lifestyle. Each of their hotels has a unique environment, but mutual respect is the underlying all across. They have flexible work timings for most of the roles.

Culture & vibe

The organization has an excellent work culture and HR policies. Providing their teams with enriching experiences to learn and grow is at the core of IHCL’s employee-centric culture. This is emphasized through their values of Trust, Awareness, and Joy and reflected in their policies and practices. Their global presence and ambitious expansion rate, coupled with their innovative approach to people practices make IHCL one of the most exciting places to work, today.

About you

Requirements:

• Thorough knowledge of modern housekeeping techniques and the latest in cleaning, technology, hygiene & safety standards.
• Knowledge of various chemicals and cleaning equipment.
• Inventory management & Budgeting.
• Working knowledge of MS Office.
• Knowledge of textiles, fabrics, and interior design.
• Knowledge of floriculture, horticulture, and landscaping.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly. You can use the filter available on the career page to search for the same title.