Systems Engineer null

About Thomson Reuters

Thomson Reuters is one of the world’s most trusted providers of answers, helping professionals make confident decisions and run better businesses. Their products include highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals combined with the world’s global news service.

Your role

As part of the role, your responsibilities include,

• Analyzes customer problems of low complexity
• Assesses scope of impact
• Mitigates customer impact of issues and executes workarounds
• Implements problem resolution as identified in documented solutions
• Engages others as appropriate and escalates as required
• Provides advice or training to users about the application systems’ functionality, correct operation or constraints, and corrects user faults.
• Proactively monitors production and nonproduction environments and/or applications
• Conducts root cause analysis and correlation of other system and/or application problems of low complexity
• Works on smaller, minimally complex projects/issues that require a singular area of expertise.
• Participates in project planning sessions with team members.
• Manages multiple and sometimes competing priorities with guidance.
• Aids the preparation of status updates for customer problems or projects.
• Regularly communicates and shares knowledge with the rest of the team.
• Performs actions aligned with defined standards.

The following are required for some positions but not all:

• Makes general or site-specific modifications update system documentation, manipulate data, and defines enhancements.*
• Provides input for technical plans and solutions.

Training, development & rotations

The company's approach to well-being is centered on the workplace environment and lifestyle practices. Employees can access programs and resources that empower and inspire them to embrace a healthy lifestyle, address personal challenges, and manage their mental, physical, social, and financial well-being.

They have made mental health and healthy minds a central pillar of the employee experience, where everyone can speak openly and confidently about their well-being, feel supported, and be able to do their best work. By signing on to the Mindful Business Charter, Thomson Reuters joined a group of organizations committed to ensuring mindful business practices are embedded in the workplace.

Salary & benefits

The average annual salary for this role can range from INR 3 to 3.5 LPA. (Source: Ambition Box). Some of the other benefits provided by the company to support its employees and their family’s well-being needs are:

• Global careers
• Flexibility
• Work that matters
• Tuition reimbursement
• Parental leave
• Social events and activities
• Health and wellness reimbursement
• 2 paid volunteer days
• Learning and development

Career progression

The company believes strength is derived from the talents, ideas, and experiences of its people. They know that an inclusive workplace where all employees are valued and have the opportunity to reach their full potential is also a successful one. Providing the employees with tools and support to give back to causes important to them is a core belief. Thomson Reuters has established a formal process for employees to develop Business Resource Groups (BRGs).

Work-life balance

They foster an inclusive workplace where all employees are valued and have the opportunity to reach their full potential. Work days are usually from Monday to Saturday. Work days are usually from Monday to Saturday. They have flexible work timings.

Culture & vibe

The diversity of companies' talents, ideas, and experiences is their true strength. That's why it fosters an inclusive workplace where all employees are valued and have the opportunity to reach their full potential. Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled out and submitted.