Work on new/existing SAP portal, Salesforce and email request
Basic understanding of the role of customer data in all downstream processes to include order processing and collection activities
Basic understanding of the role of product master data in all downstream processes to include order processing and collection activities
Ensure that all modifications adhere to data governance guidelines
Communicate in verbal and written form with internal and external customers, including field representatives
Assists in adhering to consistent data maintenance procedures for key data points. Identify missing or incorrect master data standards
Process simplification on customer and/or product data tasks in a timely and accurate manner. Includes creating and maintaining customer data (name, address, hierarchy, relationships, etc.) and/or product data (name, hierarchy, fulfillment instructions, pricing, etc.)
Conduct primarily online research on customer and prospect records to validate and/or enhance internal data where applicable/useful
Identify and execute robust and continuous improvement opportunities within the data management processes in the applicable source systems
Other duties as assigned.
Hiring criteria
You should have or be completing the following to apply for this opportunity.